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    Interim Commercial Manager - London, United Kingdom - Trainline

    Trainline
    Trainline London, United Kingdom

    5 days ago

    Default job background
    Full time
    Description

    Job Description

    This is a 12month fixed term contract

    The team is organised across the following 3 areas: Fees Ancillary Partnerships and Advertising

    This role will work with the Fees area within the business driving revenue growth and a great customer experience globally In some instances Trainline charges fees on a transaction to pay for and invest in other services This is an important revenue stream for the business and it is very important that we continue to make the right tradeoffs between revenue and customer experience This will be a critical part of your role

    Key Responsibilities

    The role will be responsible for the global fees revenue at Trainline and in order to achieve this the role will be accountable for the following:

    Identification of fees opportunities

  • Identify customer needs and demand elasticity
  • Evaluate size of opportunity ease of implementation and tradeoffs
  • Develop business case and rapid testlearn plan
  • Implement plans and identified opportunitiesWork with payments and other productengineering resource to implement proposalsWork with testing data science and analytics teams to measure impact at aggregate and micro levelWork with brand and marketing teams to ensure messaging is aligned to implementation and to help drive customer understandingGeneral day to day activities to managePerformance analysisKey dependency identification and mitigation working crossfunctionally across the businessQualifications Were seeking someone with proven experience in a commercial role working for a fastpaced digital business You will be data driven and comfortable working with detailed analysis Crucial to your success will be your ability to communicate and synthesise across functional areas and prioritise required actions More specifics of what we are looking for: Strong track record of delivering revenue growth within a pricing or feestype role and ideally within consumer online travelA strong strategic analytical toolkit and good commercial and product sensibilitiesUnderstanding of the digital space able to understand and make tradeoffs between growth and profitabilityHighly analytical with a structured problemsolving approachExpert in managing multiple relationships across different teams disciplines and levels and influencing decision makers at various levels both internally and externallySuited to working at pace with ambiguity and in a highly visible and accountable cultureAbility to prepare performance reports or product plans and confidently present these to stakeholders and progress with development teamsOutstanding Excel skills with Powerpoint skills to a high standardAn exceptional communicator and influencer will excel at synthesising information and communicating actions clearlyDegree in an analytical andor business related topic would be ideal
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