- Provide administrative support to the Client Services team (i.e. create and/or edit PowerPoint, Visio, MS Project, MSOffice documents, etc.)
- Take the lead in communicating with clients some specific activities and arrange work with relevant Vistex teams (for instance, arrange client Health checks, send hosting notifications, manage user account access etc.)
- Assign client issue to a responsible Client Services or another functional team member
- Follow-up with team members as appropriate, to ensure awareness of and response to open/outstanding client issues – assuring customer satisfaction
- Learn through in-house training and self-education methods basic-to-intermediate knowledge of Company's products and functionality
- Participate in software testing as and when required
- Other duties as directed or required
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Client Services Administrator - London, United Kingdom - Vistex
Description
We are the world leader of rights, royalties and licensing software for the music, film and licensing industries. We are seeking an experienced and enthusiastic Client Services Administrator Intern with a positive 'can do' attitude to join our Client Services Team. The right candidate will be able to provide first class customer service in an IT environment for our clients and the staff, produce reports and administrative support to the teams as and when required, and is proficient in using MS-Office applications.
We are looking for an intern to join our team for a 1 year paid placement. During the internship you will have the opportunity to network and get a deeper dive into our business and teams across the UK and EMEA, as well as present your own report on a subject of your choice. If successful, the internship could be extended to a full-term position upon completion.
RESPONSIBILITIES:
As Client Services Administrator you will have the opportunity to work on a wide range of activities in supporting our many music publishing and label clients in their day-to-day operations using Vistex software.
Our offer:
As a rapid growing companyVistexoffers a high degree of responsibility, flat hierarchies, flexible compensation and attractive benefits. We your professional and personal development with internal trainings and workshops to make you ready for our exciting, international, multi-cultural work environment.
About us:
TheVistexplatform helps businesses finally get control of all their different promotions, rebates, SPAs, discounts, and other incentives. With so many programs across so many partner relationships, it can be impossible to see where all the money is going, let alone how much difference it's actually making to revenue. WithVistex, business leaders can see the numbers, see what really works, and see what to do next – so they can make sure every dollar they spend really is driving more growth, not just more costs. It's whyglobalenterprises ranging from Coca-Cola to Sony to Grainger rely onVistexevery day.Vistex| Now it all adds up.TM
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Client Services Administrator professionals in London
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Henk van Rooijen
Law Graduate (LPC LLM degree)
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Shahnaz Ahmed
Final year Biomedical sciences Student
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Jasmine Joye
Procurement Buyer
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Arul Kannan Subramani
BI Developer
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Roqueeb Bello
Data Analyst
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Sameer Patel
University Graduate Queen Mary's