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    CRM Service Administrator - United Kingdom - Eudonet CRM

    Eudonet CRM
    Eudonet CRM United Kingdom

    6 days ago

    Default job background
    Description
    Devenez notre futur(e) Consultant(e) CRM
    Intégrer la Direction des services et déployer les projets Eudonet CRM
    Eudonet recrute un Consultant Fonctionnel CRM/Chef de Projet (H/F)

    Editeur et Intégrateur de nos propres solutions CRM , 100% made in France de la R&D au service clients, EUDONET propose une gamme de solutions CRM en version SaaS. Chaque jour, Eudonet accompagne les Associations professionnelles, les acteurs du Fundraising, ceux du Secteur Public, de l'Enseignement Supérieur, de la Recherche et de L'Innovation.
    Plus qu'une somme d'individualités, Eudonet c'est avant tout l 'EudoTeam Une équipe fun et engagée, qui partage les mêmes valeurs d'Humilité, de Collaboration, d'Agilité et de Performance.De tous horizons et riches d'expériences éclectiques, les membres de l'EudoTeam, inventifs, efficaces parce que soudés, motivés pour penser, développer et déployer des solutions avec et pour nos clients.Eudonet renforce l 'EudoTeam et recherche des talents pour accompagner sa croissance en France comme à l'international
    Votre mission ?
    Rattaché(e) à la Direction des services/projets et sous la responsabilité d'un(e) Directeur(rice) de projets, vous assurez le suivi et la conduite de projets Eudonet CRM de votre périmètre. Votre savoir-faire vous permet de travailler en mode multi-projets; vous modélisez pour concevoir fonctionnellement des applications en parfaite adéquation avec les besoins exprimés, menez des ateliers de personnalisation du CRM avec les clients et suivez les intégrations techniques des applications.
    Votre rôle :
    Comprendre les besoins utilisateurs pour les intégrer facilement à nos Produits,
    Définir les écarts au Produit, ce qui va être développé spécifiquement pour le Client,
    Rédiger les Users Stories pour faciliter la prise en main et conduire les tests,
    Planifier et coordonner les conceptions techniques,
    Piloter et organiser le projet pour respecter les objectifs de coût/qualité/délai,
    Accompagner le Client à utiliser le Produit, dispenser des formations,
    Suivre les évolutions attendues par le Client dans des lots ultérieurs.
    Avez-vous le profil ?
    De formation universitaire informatique ou dans un domaine fonctionnel, vous disposez d'une expérience réussie au minimum de 3 ans sur le même type de poste (Gestion de projet/ Solution CRM). Référent(e) fonctionnel(le) et facilitateur(-rice), vous comprenez les enjeux client/projet et savez accompagner l'ensemble des acteurs durant le cycle de vie des projets . Votre agilité vous permet d'évoluer sur des projets de durée et de dimension différentes. Vous êtes mobile et pouvez intervenir sur les sites clients de votre périmètre.
    Si comme les membres de l'EudoTeam, vous :
    Aimez travailler sur des sujets et projets complexes et variés,
    Etes passionné(e) et curieux(se),
    Faites preuve d'autonomie, de rigueur et de persévérance,
    Etes Pro et cool,
    Partagez nos valeurs : Humilité, Agilité, Collaboration et Performance dans la bonne humeur, alors ce poste est fait pour vous, rejoignez Eudo
    Infos sur le poste
    ~ Lieu : Courbevoie - 92
    ~ Charte Télétravail : 3 jours (hors période d'intégration)
    ~ Salaire : Selon profil et expérience - Fixe+Variable
    ~ Toute personne a besoin particulier est la bienvenue
    ~230 femmes et hommes basés en France, UK , au Canada et aux Pays-bas.
    ~ Une entreprise à taille humaine, valorisant l'échange et le travail en équipe.
    ~ Une entreprise française résolument tournée vers l'international.

    #J-18808-Ljbffr
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