Public Sector Account Director - United Kingdom - Version 1

Description

Version 1 has celebrated over 25 years in the IT industry and we continue to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 is a Microsoft partner, an AWS Premier Consulting Partner and an Oracle Platform Partner; we are also an award-winning employer and our employees are at the heart of Version 1.

Version 1 as a consultancy and a service provider, we are a digital-first environment and we do things differently. We are focused on our core values, and using these we have seen significant growth in our UK Digital, Data and Cloud Practice in the 4 years since inception. Our UK Digital, Data and Cloud business is now preparing for the next phase of expansion, opening new opportunities for highly skilled technologists and leaders to join one of the fastest-growing consultancies in the UK. A few of our awards are the AWS Migration Partner of the Year - EMEA at AWS Re: Invent 2022, Best WorkplaceTM for Women UK 2022 By Great Place to Work and Top 10 in Glassdoor's Employees' Choice Awards 2023.

Job Description

The Sales Account Director is a senior-level position responsible for:

Opportunity Management
Driving strategic business growth and profitability through effective account/sales strategies and relationship management. You will be responsible for managing your sales team and setting the direction to achieve your teams targets in line with Version 1's growth plans.

Customer Management
Managing and growing Version 1's relationship with a single account or portfolio of accounts. Building and maintaining strong client relationships at all levels, ensuring ongoing revenue run-rate protection, identifying new business growth opportunities, and leading an account team of sales/delivery/technical professionals to meet or exceed sales targets.

Contract Management
You will be responsible for your portfolio of account's financial performance metrics (Revenue, TCV and Profit) and Customer advocacy metric (NPS, CSAT). You will be pivotal in ensuring the account is managed in line with contract requirements to maximise return for Version 1 alongside the delivery and commercial team.

The objectives for the Sales Account Director include:

• Leading the contracted relationship: The Account Director will work in lock-step with the Portfolio Director to ensure the execution of contracts awarded to Version 1 – client engagement, commercials, contracting, delivery practice engagement, and project mobilisation.
• Customer Satisfaction: ensuring a minimum customer satisfaction score (CSAT) is maintained in line with company/account objectives. The account director will sponsor Quarterly Business Reviews.
• Developing and implementing sales strategies: The Account Director is accountable for the development and implementation of an account plan detailing growth strategies and activities that align with the Version 1 and customer goals and objectives.
• Building and maintaining client relationships: The Account Director is responsible for building and maintaining strong relationships with clients, understanding their needs, ensuring their satisfaction with the services provided and resolving issues to maintain and strengthen customer trust
• Leading the account sales team : The Account Director is responsible for the performance of the sales team they will lead, manage and coach the sales team to ensure sales targets and KPI's are achieved.
• Maintaining existing revenue: The account director is responsible for ensuring existing forecast revenue run rate delivery (quarter on quarter/year on year) is as a minimum maintained.
• Identify new business opportunities: The Account Director is responsible for identifying new business opportunities within accounts and expanding the portfolio of accounts within the allocated sector (and Version 1 services) through proactive sales efforts.
• Meet sales targets: The Account Director is responsible for meeting or exceeding sales targets (including Revenue Delivered; TCV Closed; Net New Pipeline) and ensuring the profitability of the accounts managed in line with account P&L and company target KPI's.
• Lead sales opportunities: developed both directly through our Commercial team or through our strategic technology partnerships (Microsoft, AWS, Oracle, Red Hat, Snowflake etc)
• Collaborate with Internal Stakeholders: The Account Director will collaborate with key team members in other departments such as Portfolio Directors, Delivery Principals, and Advisory Services, as well as various people across practice, delivery and commercial to ensure that the client's needs are being met.
• Stay up-to-date with industry trends: The Account Director will stay up-to-date with the latest industry trends and technologies to ensure that the company's sales strategies are effective.
• Provide regular reporting: The Account Director will provide regular reporting on sales activities, forecasts, and account performance to senior management.

Extensive experience working in a similar role, leading a sales team and setting successful sales strategies within the technology industry and experience in working in a Technology Services and solutions environment with proven expertise in this area (public sector)
Proven experience meeting sales targets as a team and individually
Proven experience maintaining revenue in existing accounts, generating new business within existing accounts and acquiring new logos within a sector
Strong leadership and communication skills, influencing customers and driving success within a sales team
Strong commercial and business awareness, ability to generate useful reporting metrics for the commercial team and wider business

Qualifications

• Extensive experience working in a similar role, leading a sales team and setting successful sales strategies within the technology industry and experience in working in a Technology Services and solutions environment with proven expertise in this area (public sector)
• Proven experience meeting sales targets as a team and individually
• Proven experience maintaining revenue in existing accounts, generating new business within existing accounts and acquiring new logos within a sector
• Strong leadership and communication skills, influencing customers and driving success within a sales team
• Strong commercial and business awareness, ability to generate useful reporting metrics for the commercial team and wider business
• Strong awareness of trends in the industry
• Ability to leverage network to drive new business

Additional Information

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritizes their well-being, professional growth, and financial stability.

One of our standout advantages is the ability to work remote or with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme, Octopus Car Lease, and MyGym Discounts to help keep our team members up-to-date with the latest technology. We prioritize the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat.

"Strong focus on the core values and really live by them in everything they do"

Our Head of People Louise Lahiff explains why Version 1 could be the match for you Award-Winning Employee Focus

• BEST WORKPLACES FOR WOMEN,
  IRELAND & UK

Wired to Deliver

Every decision we make is governed by six core values. They are simply stated, non-negotiable and ever present.

Honesty and Integrity

Telling customers what they need to hear – not what they want to hear.

Personal Commitment

Being accountable and keeping commitments

No Ego

Having an open, helpful and 'No Job Too Small' attitude.

Customer First

Actively seeking customer feedback to understand your business.

Good enough is never our objective. We solve tough problems and make innovative suggestions.

Drive

Our customers are accustomed to working with driven, results focused Version 1 people.

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