Jobs
>
London

    Senior Internal Support Engineer - London, United Kingdom - Telefónica Tech

    Telefónica Tech
    Telefónica Tech London, United Kingdom

    11 hours ago

    Default job background
    Description


    Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

    We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners.


    Global strategic hubs:
    Spain, Brazil, the UK, Germany.
    The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking

    Values:
    Open, Trusted and Bold

    Trusted Partners:

    • Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle PartnerHPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
    • Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
    • Fortinet: Elite VIP Program – one of only 2 in the UKAWS: Advanced Solution & Managed Service Provider ProgramJob DescriptionWe're now recruiting for a Senior Internal Support Engineer to join our busy team based in London. The main focus of this role is to provide support for the use of key business applications and hardware. The role can be varied and covers a wide range of technologies so the candidate must be able to adapt to changes in responsibilities and duties as appropriate.

    Part of this role will also be to identify any potential issues and improvements to systems and to provide adequate solutions to the changing requirements of the business.

    There will also be an expectation of involvement in project work being carried out on the wider business IT infrastructure and platforms.


    Key Responsibilities:
    Provide support for the use of key business applications.
    Operate a helpdesk system responding to problems quickly, efficiently and in a timely manner.
    Maintain user accounts in Active Directory, Office 365, Exchange.
    Build, service and troubleshoot laptops, desktops and virtual servers where needed.
    Assist with infrastructure planning and projects. This will include any networking, switching or wireless projects under way. Ensure systems are kept up-to-date and maintained in line with best practice.
    Co-ordination with 3rd party vendors to support systems.

    To follow and aid in the development and deployment of ISO processes and software solutions in line with business strategy and the priority set by management.

    Evaluate and implement appropriate technologies and where appropriate.

    Assist in the support of onsite meeting room equipment (Poly, Cisco, Surface Hub), WiFi and printingOccasional out of hours work may be required as and when necessary.


    QualificationsSkills & Experience:


    This is a highly process driven role, and the ability to learn and implement these processes will be vital for the successful candidate.

    Excellent communication skills, both oral and written.
    Able to work collaboratively as part of the team, but also independently and using your own initiative.
    Ability to efficiently plan and prioritise workload to meet deadlines.
    Previous applications, software or product support, experience working within a support teamPrevious project delivery or consultancy experience.
    Windows 10/11Active Directory administrationDNS, DHCPHardware/software buildsAzure administration and build experience.
    Windows server experiencePrintersSharePoint, Office 365, OneDrive, Intune/MDM
  • The People Network

    IT Support Engineer

    14 hours ago

    The People Network London, United Kingdom

    IT Support Engineer · This international award-winning Online Gaming/Gambling giant is looking for an onsite IT Support Engineer to be the first point of contact for IT related issues, requests and proactively monitor the health of all IT systems within the company to eliminatean ...

  • Advanced Resource Managers Limited

    IT Support Engineer

    1 day ago

    Advanced Resource Managers Limited London, United Kingdom

    Our client are seeking an IT Support / Tech Bar Engineer to join their expanding team based in London. · This role is supporting clients in London. This is an office based role supporting different locations across London (all accessible via the tube). · **Experience and knowledg ...

  • ITECCO

    IT Support Engineer

    1 day ago

    ITECCO London, United Kingdom

    IT Support Engineer (International architectural firm) · Clerkenwell, Central London · Up to £32,000 + bonus · Job Summary · We are looking for an experienced IT Support Engineer to join an architectural firm in Clerkenwell, Central London. In this role, you will provide IT suppo ...

  • IGA Talent Solutions

    Support Engineer

    4 days ago

    IGA Talent Solutions London, United Kingdom

    **Onsite Support Engineer - Permanent - London - (5 Days on site) · - Up to £33K** · As a result of my client's exciting growth plans, they have an exciting opportunity for an Onsite Support Engineer to join their team on a permanent basis. This is an exciting time to join an exp ...

  • Devonshire Hayes Recruitment Specialists Limited

    IT Support Engineer

    3 days ago

    Devonshire Hayes Recruitment Specialists Limited London, United Kingdom

    Are you an experienced IT Support Engineer / Desktop Support Engineer with excellent communication skills? If so we have a 12 month FTC that we'd like to discuss with you. · Please note this role will require 5 days a week onsite in London. · Alongside excellent communication ski ...

  • Bristow Holland

    IT Support Engineer

    4 days ago

    Bristow Holland London, United Kingdom

    Bristow Holland have an excellent opportunity to join a global business based in Angel who has recently experienced exceptional growth, and consequently has a fantastic opportunity for an enthusiastic and driven IT Support Engineer to join their global team. · Working within a we ...

  • Concept Resourcing

    IT Support Engineer

    1 day ago

    Concept Resourcing London, United Kingdom

    Concept Resourcing are currently recruiting for a IT Support Engineer commutable to Central London · The purpose of this role is to provide on-site technical support for the End User Technology environment involving desktop computing and corporate IT services. · **Package**: · - ...

  • St Francis Xavier 6th Form College

    IT Support Engineer

    2 days ago

    St Francis Xavier 6th Form College London, United Kingdom

    **Job Title**:IT Support Engineer · **Location**:London · **Salary**: NJC scale 10-12 FTE £27,710 - £29,260 (inclusive of London Weighting), depending upon qualifications and experience**.** · **Job type**:Full time (35 hours per week), permanent, all year round · **Start date**: ...

  • GreatFind Recruitment

    IT Support Engineer

    1 day ago

    GreatFind Recruitment London, United Kingdom

    **_Benefits include career progression opportunities, a great pension scheme, Flexible work during school holidays, free lunches and more_** · **Role Overview** · In your role as the school's new IT Support Engineer, you will be responsible for providing hands-on support for all ...

  • Hemmersbach UK Ltd

    IT Support Engineer

    1 day ago

    Hemmersbach UK Ltd London, United Kingdom

    **Hemmersbach** provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, butalso make the world a better place: 2 ...

  • Akkodis

    IT Support Engineer

    1 day ago

    Akkodis London, United Kingdom

    **Application Support Engineer / 3RD Line / Operations · Permanent · London (Hybrid 3 days on site) · **Salary**: Up to 70k + 10% bonus** · **Experience**: · - Active Directory · - VDI knowledge: VMware Horizon View, vSphere · - Application packaging · - PowerShell/VB Scripting · ...

  • Eligo Recruitment

    Support Engineer

    4 days ago

    Eligo Recruitment London, United Kingdom

    **Are you a Senior macOS IT Support analyst with strong in-depth hands-on Jamf Pro skills and experience?** · **Are you a proactive individual who can work on your own initiative?** · **Are you a keen learner and highly organised?** · **Are you passionate about macOS and tech?** ...

  • Recruitment Genius

    IT Support Engineer

    2 days ago

    Recruitment Genius London, United Kingdom

    ABOUT YOU: · You will have a good grasp of IT fundamentals, such as Hardware and peripherals, Microsoft 365, Microsoft Server and Networking (LAN, WAN, firewalls and routers). · You are a self-starter with a real passion for learning everything about IT. You enjoy solving problem ...

  • Investigo

    IT Support Engineer

    4 days ago

    Investigo London, United Kingdom

    We are looking for a bright and hard-working individual who is keen to be part of a fast-paced, entrepreneurial environment. Investigo is growing and with it we are looking for someone to assist our IT support team to the next level. There is a huge opportunityfor the right perso ...

  • Recruitment Genius

    IT Support Engineer

    4 days ago

    Recruitment Genius London, United Kingdom

    This is an opportunity to join a rapidly growing IT support company based in the vibrant heart of Shoreditch. Everyone here has the opportunity to grow, gain professional qualifications and focus on their personal development by providing a happy and uniqueworkplace. · THE ROLE · ...

  • Understanding Recruitment

    Operations Support Engineer

    2 days ago

    Understanding Recruitment London, United Kingdom

    **Operations Support Engineer** · A new and exciting opportunity has arisen for an experienced Operations Support Engineer to join a Software Development organisation based in the US but they are expanding their Europe workforce and the role is fully remote. You will need to brin ...

  • InvitISE Ltd

    Desktop Support Engineer

    1 day ago

    InvitISE Ltd London, United Kingdom

    We are currently looking for a Desktop Support Engineer for our prestigious financial sector client based in London paying between £38,000 to £42,000 + Great Benefits depending on experience. · This is a great opportunity for a Desktop Support Engineer to really grow their all ro ...

  • Pearson Carter

    Senior Support Engineer

    1 day ago

    Pearson Carter London, United Kingdom

    **Senior Support Engineer - London - £45,000** · Pearson Carter are currently working with an established End User who are looking to recruit a Senior Support Engineer to add to their expanding support team, in the insurance domain. · **Responsibilities**: · - Provide second leve ...

  • Lorien

    Technical Support Engineer

    4 days ago

    Lorien London, United Kingdom

    Technical Support Engineer - Hardware · Up £40,000 (depending on experience) · Our Client provides hardware, software, consultancy and technical support. · Key Skills & Experience · ? A broad understanding of Linux and Windows · ? Technical background with solid experience in com ...

  • ClearCourse

    Dynamics Support Engineer

    2 days ago

    ClearCourse London, United Kingdom

    Company description: · **Why ClearCourse?** · Join a rapidly growing collaborative of disruptive technology companies working together to build a brilliant software and payments business. · Since our inception in 2018, we've acquired software and services companies at a rate of m ...