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    Product Manager Lead - London, United Kingdom - Ramp

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    Description
    You will have a fundamental role leading and owning the whole payments domain including global card acquiring, APMs, high-risk payments, fraud prevention and multi-PSP set-ups

    In this pivotal role, you will lead the payments team while building and managing relationships with key internal and external stakeholders.

    Build and inspire a high-performance payments team

    Work with the data science team to set up dashboards, trends, and analysis of payment data: acceptance rates, decline reasons, issuers etc.

    Work with the Head of Fraud to define a payments fraud strategy and identify opportunities to reduce fraud globally
    Lead and own payments domain including global card acquiring, APMs, high-risk payments, fraud prevention and multi-PSP set-ups
    Own global payment acceptance, building new features, services & functionality that maximise user conversion while ensuring payment compliance
    Manage card payment acceptance & relationship with acquirers, and card networks & and to optimise acceptance rates, reduce payment processing costs and fraud
    Oversee the product development lifecycle within the payments team, ensuring timely and budget-conscious product delivery

    Build and maintain strong relationships with internal teams (commercial, engineering, design, marketing) and external partners (acquirers, issuers, PSPs, fintechs) to deliver a seamless payment experience.

    Comprehensive understanding and hands-on experience in the payments industry, especially within high-risk sectors like crypto, igaming, and marketplaces. Managing relationships with acquirers, issuers, card networks, and PSPs.
    Overseeing card and APM acceptance, network tokens, multi-acquirer setups, and cross-border transactions.
    Ensuring compliance with SCA and other regulatory standards.
    Proven skills in project managing complex product lifecycles and delivering high-impact projects.

    Strong analytical skills to support data-driven decision-making, along with the capacity to solve complex problems by breaking them down into manageable actions.

    Must be adept at hypothesis testing, running experiments, and validating product ideas.

    Management:

    desire and ability to lead and manage up to 3 direct reports effectively, creating a space where your team can do their very best work.

    Outside of these hard skills, we'll look for the foundations of a brilliant leader at Ramp:
    # has incisive, plain English communication

    • Benefits:
    Private Healthcare, Pension, Laptop

    Location:
    ~3 days per week, in office

    Holiday:
    Unlimited paid holidays
    Final interview with Ramp Network Chief Product Officer, covering product strategy, problem solving and open questions that
    #

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