Customer Service Specialist - London, United Kingdom - Goldman Sachs Group, Inc.

Goldman Sachs Group, Inc. London, United Kingdom

1 week ago

Description

Asset and Wealth Management Division

Asset and Wealth Management Division includes Goldman Sachs Asset Management (GSAM), Private Wealth Management (PWM) and our Consumer business (Marcus by Goldman Sachs).

We provide asset management, wealth management and banking expertise to consumers and institutions around the world.

AWM partners with various teams across the firm to help individuals and institutions navigate changing markets and take control of their financial lives.

Goldman Sachs Asset Management (GSAM) is one of the world's leading investment managers. GSAM provides institutional and individual investors with investment and advisory solutions, with strategies spanning asset classes, industries, and geographies.

We help our clients navigate today's dynamic markets, and identify the opportunities that shape their portfolios and long-term investment goals.

We extend these global capabilities to the world's leading pension plans, sovereign wealth funds, central banks, insurance companies, financial institutions, endowments, foundations, individuals and family offices.

AWM Operations is a dynamic, multi-faceted division that partners with all areas of the firm to deliver banking, sales, trading and asset management capabilities to clients around the world.

Alongside this vital service delivery role, AWM Operations provides essential risk management and control to preserve and enhance the firm's assets and its reputation.

Goldman Sachs Asset Management (GSAM) delivers innovative investment solutions through a global, multi-product platform that offers clients the advantages that come with working with a large firm, while maintaining the benefits of a boutique.

GSAM is one of the pre-eminent investment management organizations globally.

The purpose of the European Shareholder Services team is to provide World Class Client Service to Investors in the GSAM Offshore Funds and to assist the GSAM Sales force in their Global Funds distribution effort.

Within European Shareholder Services, Client Onboarding works with clients investing GSAM's Offshore funds from the decision to invest through to funding, ensuring a smooth and seamless onboarding process.

The role is within the Platform Support area of the ESS team working on process improvements, providing business support, responding to reporting requirements, coordinating enhancements, and client or platform implementations.

Implementation of automated trading, settlement, reporting and service solutions to investors
Providing support in the resolution of daily issues and reporting requirements
Co-ordination of new product launches and set-up on internal and external systems and platforms, working closely with distribution services, product development and the funds group teams
The candidate will be required to work with people at all levels within the division and cover both day to day and project related tasks
Ensure accuracy of data quality flowing downstream with other teams within shareholder services
Provide consistent updates to management on ongoing initiatives
Bachelor's degree with good academic record or equivalent gained through relevant work experience
Experience in the finance/asset management industry

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow.

Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs.

We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

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