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manager, chief commercial officer - Doncaster, South Yorkshire, United Kingdom - Cbre
Description
Commercial ManagerService line
Full-time
Facilities Management
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide.
Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm.Job Title:
Divisional Commercial Manager
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management.
We are recruiting a Commercial Manager to join the team located in Doncaster / hybrid supporting one of the largest and highest profile accounts in our UK business.
As a Divisional Commercial Manager, you will be responsible for:Providing commercial support to delivery operations, with particular emphasis on the minimisation of risks and contribution to the long term profitable growth of CBRE through expert commercial knowledge and negotiation techniques.
Owning the commercial relationship with the customerLeading the implementation and application of robust commercial processes throughout the account to ensure contractual compliance and adherence to company's policies.
Supporting the strategic development of the company through commercial guidance to Divisional Managing Director.Commercial Acumen:
To act as the 'technical specialist' in respect of commercial issues including:
Contract terms and conditions;
Projects;
Operational Performance issues.
To be the educator of the operational and sales teams in respect of the commercial issues giving guidance, advice and/or taking leadership where required.
Building and owning a commercial relationship with the customer for commercial activities - for example SLA performance management, change control etcEnsuring all project tenders are submitted on a commercially sound basis.
Negotiating and agreeing terms and conditions of contract (maintenance and projects) in line with company's policy including limiting liability and excluding all indirect/consequential type losses.
Ensuring commercial elements of contracts are implemented by the Operational Teams, including uplifts, change control, invoicing, WiP, comprehensive repair funds, SLA/KPI's, etc.
Building key customer contacts to strengthen company's position in the development of long-term customer relationships.Assist in the promotion and development of Projects throughout the account.
Resolution of disputes with suppliers and customers to avoid litigation.
Supporting operational teams with Supplier Relationship and Performance Management, to enhance the delivery of our customer facing obligations
Accountable to the Commercial Director and Divisional Managing Director.
Confident presentation skills - build and maintain relationships with clients and suppliers whilst being able to have robust and difficult conversations, and able to produce documents to a high standard in terms of detail, analysis and conclusions
Capacity to be influential and amenable - win over clients, colleagues and senior stakeholders;
Superb with deadlines - meet commitments and maintain project deadlines
Ideally the post-holder should be a graduate, with at least 5 years post-graduate experience or equivalent industry experience in a commercial, financial, QS or business related field.
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