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    Travel Trade Sales Manager - London, United Kingdom - City Cruises UK

    City Cruises UK
    City Cruises UK London, United Kingdom

    3 days ago

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    Description

    About Us:

    City Cruises UK is part of the City Experiences division of the Hornblower Group, a global leader in world-class experiences and transportation services.

    We operate public dining and sightseeing cruises as well as private charters for corporate events, birthday parties, weddings, or other special occasions across London, Poole, and York.

    Full-time role, predominantly field-based with weekly visits to the London office and fortnightly visits to the Poole office. Attendance at domestic and global trade events, including overnights and weekends.

    The Travel Trade Sales Manager plays a crucial role in managing and growing sales from national and international trade partners, including OTA's, DMC's, education, coach, and group operators.

    This position is ideal for someone with a passion for developing and nurturing relationships aligned with the commercial needs of the business.

    Business Development &

    Relationship Management:
    Negotiate 3rd party commissions/discounts within agreed parameters.
    Negotiate and agree on non-monetary facets of the contract such as merchandising/positioning agreements.

    Commercial Performance Tracking & Management:
    Troubleshoot performance shortfalls of trade partners and identify tactical opportunities for improvement.


    Training & Documentation:
    Create and maintain training guides on company products and selling tools.
    Conduct regular training sessions for sales teams and host product familiarization events.

    Define and develop CRM dashboards to provide insight to other areas of the business.
    Work with the marketing team to create adverts and content for trade publications and events.

    Minimum 3 years' experience in the Travel & Tourism industry (Ideal).
    Experience in account management with global trade partners.
    Previous management experience is an advantage.
    Proficient in MS Office; experience with CRM systems (Salesforce preferred).
    Fluency in a second language is desirable.

    Join us in shaping the future of travel trade sales and partnerships in the hospitality industry.
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