- Communicate effectively with client/members via the telephone, letter and email.
- Consistently provide a quality customer experience to clients/members.
- Deal with simple queries and requests by the use of standard letters and reference to procedures.
- Recognise and escalate potential problems and potential complaint cases.
- Ensure complaints procedure is adhered to and that all complaints are immediately notified to Senior Administrator.
- Monitor own workflow to ensure service levels are achieved.
- Accurately perform manual calculations.
- Assist the wider team in more complex / project work when required.
- Help to provide an efficient, professional service to meet all client/members' needs and to promote WTW Brand.
- Develop knowledge of clients' pension schemes.
- Continuously seek to identify areas where the service to clients/members could be improved and communicate to the Senior Administrator / Team Leader.
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Administrator
1 week ago
Pendragon Leeds, United Kingdom**Bodyshop Administrator** · **Bodyshop Leeds** · **A basic salary of £20,617 with a bonus of £4,800 with pension, critical illness, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** · D ...
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Administrator
5 days ago
Alderbrook Care Home Leeds, United KingdomAlderbrook Care Home is looking for an Administrator with great organisational, inter-personal and first point of contact skills. · Our new care home is situated in the Leeds, specialising in complex physical and mental health needs for 140-residents. · Every day will offer plent ...
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Administrator
1 week ago
Fortem People Leeds, United KingdomOur established client is looking to appoint an Administrator to join their established business. · As an Administrator, you will be a point of contact for clients and advisors and provide a high-quality service. · You will provide accurate and extensive administrative support to ...
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Administrator
2 days ago
Aaron Wallis Sales Recruitment Leeds, United KingdomAdministrator, Leeds. · £24,000 Basic + Company Bonus (£5K+) + Excellent Benefits, including generous pension · My client is looking for an experienced Administrator to join their team in Hunslet, Leeds. In this role, you will be responsible for providing the highest level of sup ...
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Administrator
1 week ago
Fortem People Leeds, United KingdomOur established client is looking to appoint an Administrator to join the business, whose aim is to improve Equality, Diversity & Inclusion within organisations. · As an Administrator, you will be a point of contact for clients and advisors and provide a high-quality service. · Y ...
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Administrator
20 hours ago
inlingua Leeds Leeds, United Kingdom**Job Description: Administrator for inlingua Leeds** · **Position**: Administrator · **Reports to**: Director, Business Manager, Academic Manager · **Job Summary**: · The Administrator is responsible for providing administrative support to the inlingua Leeds language school. Thi ...
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Administrator
1 week ago
Hobbs Legal Recruitment Leeds, United KingdomOur client who are a leading law firm and based in superb offices in Leeds city centere are keen to hire an Administrator on a full time, permanent basis. · As an Administrator you will be joining a small team that specialises in insolvency and legal recovery matters and the dyna ...
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Administrator
1 week ago
Huntress Leeds, United KingdomOur client is an established property management company based in Leeds LS14 and they are looking for an Administrator to join their team for 12 months. · The role of the Administrator will be varied but will include: · - Assisting in submitting documents. · - Printing, collating ...
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Administrator
1 week ago
Williams Lea Leeds, United Kingdom**Legal Administrator** · **Salary**: £23,400 per annum plus company benefits · Location: Leeds, LS10 · Contract: Full Time, Permanent · Shifts: 37.5 hours per week, Monday - Friday, 1 hours unpaid lunch break, 9am-5:30pm · Work model: Fully onsite, this will be reviewed after 6 ...
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Administrator
1 week ago
Leeds Community Healthcare NHS Trust Leeds, United KingdomAre you looking to work within a healthcare setting and provide and support clients obtain the best care? If so, we are looking to recruit an Administrator to work within our administration team and also have the ability to work independently. The Administration Team are based at ...
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Administrator
3 days ago
Page Personnel Finance Leeds, United KingdomTo provide administrative support for a public sector organisation including answering the phone, filing and diary management. · **Client Details** · A Public Sector and Government organisation based in Leeds. · **Description** · The key responsibilities of the Administrator are: ...
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Administrator
3 days ago
Carbon60 Global Leeds, United KingdomAdministrator · Administrator needed for one of the leading Mechanical & Electrical companies in the UK based at their Leeds site. · This is a full time role ongoing - Mon to Friday. · Role will involve general admin duties including · - Data Admin · - Raising Purchase Orders · - ...
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Administrator
1 week ago
Academic Appointments Leeds, United KingdomAcademic Appointments are working alongside schools in the Leeds area (LS8) who are seeking to appoint a SIMs trained Administrator to join their team. · School are looking to work with an Administrator with strong SIMs experience who can work off their own initiative. · **Requir ...
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Administrator
1 week ago
2Fawcett Recruitment Leeds, United KingdomRole: Administrator · Type: Permanent · **Salary**: £24,000 - £25,000 · 2fawcett are currently recruiting for an Administrator for a business based in Leeds. · **Duties**: · - Issuing Purchase orders · - Issue workwear & update spreadsheet · - Order printer ink & stationery · - O ...
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Administrator
3 days ago
Page Personnel Finance Leeds, United KingdomTo provide administrative support to a Public Sector organisation in Leeds, including tasks such as answering the phone, taking messages and booking meetings. · **Client Details** · The client is a Public Sector and Government organisation based Leeds. · **Description** · The adm ...
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Administrator
3 days ago
CLD Recruitment (Leeds) Ltd Leeds, United KingdomAdministrator - Leeds City Centre · Up to £18, days holidays + Excellent Benefits · My client based in Leeds City Centre is looking to recruit an experienced administrator to effectively deal with the businesses incoming and outgoing documents. The hours of work for this role are ...
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Administrator
1 day ago
Water Hygiene Services Ltd Leeds, United Kingdom**Administrator - Job Opportunity** · **Job description** · Water Hygiene Services Ltd are a growing specialist independent Legionella control contractor who specialize in assisting organizations in the prevention, control and compliance of the risks associated with Legionella Ba ...
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Administrator
1 week ago
Huntress Leeds, United KingdomImmediate start. · Will need a passed DBS (will be provided) · £11-12ph. · **Responsibilities**: · - Managing rotas. · - Booking and rearranging appointments. · - Filing/scanning and printing. · - Note taking. · - Ordering office supplies. · - Adhoc Administration duties. · About ...
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Administrator
1 week ago
Jo Holdsworth Recruitment Leeds, United KingdomA varied temporary role working for a firm who are a pleasure to work for. Based on the outskirts of Leeds city centre, this short term role will be for at least 3 - 4 weeks and maybe extended. Full time Mon to Fri. Good administration experience is essential. · **Job Profile** · ...
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Administrator
1 week ago
Huntress Leeds, United Kingdom**Administrator** · **Salary**: £23,000 · An award-winning multi service provider are looking for an Administrator to join their team based in Armley, Leeds. This is an exciting opportunity for a proactive individual with administration experience looking for a position that offe ...
Administrator - Leeds, United Kingdom - WTW
Description
A fantastic opportunity for a candidate at any level of their career to join WTW, one of the leading Third-Party Administrators, as Pension Administrator. This is a challenging and rewarding role, drawing on and further developing team working, mathematical and customer service skills. Day to day responsibilities include the administration of occupational pension schemes, dealing with new joiners, leavers, retirees and calculating renewals and member contributions.
Full training is provided to all new joiners which starts in week one with a comprehensive induction programme. This is followed by a 6-month learning development programme which is designed to provide the right training to our colleagues at the right time. The programme trains colleagues on both technical subjects and core skills (which include customer experience and client care). As an industry leader, we offer a competitive salary and excellent benefits package including Company pension scheme, life insurance, medical insurance, eye care vouchers and flexible benefits including critical illness cover, dental cover and many other options.
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.
The Role
Administrator professionals in Leeds
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Dawn Mullins
Senior Administrator/Secretary
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Uduak Robert
Business Analyst Enthusiast
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Chirashree Sengupta
I have 7+ years experience in banking sector. I managed operations and sales in retail banking for m ...
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Kimberley McIvor
Reablement practitioner for Barnsley council
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Alison Miller
HR & Finance Manager
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Unni Supran
3 Year Payroll Experience