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    Hard Services Manager - London, United Kingdom - OCS Group

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    Permanent Full time
    Description

    The HSM plays a key role in the provision of variable services to a number of stakeholders including the SHT tenants. A significant amount of additional services will be provided in support of exhibitions and events throughout the year where effective communications with SHT, stakeholders and their clients is paramount.

    You will be working Monday to Friday, on a permanent full-time basis,08:00 to 18:00, 40 hours per week. Responsibilities:
  • The HSM is responsible for the daily provision of reactive and planned preventative maintenance services for building services/systems.
  • Responsible for delivering variable works to those individual tenants seeking the support of OCS to either make good damages caused by the tenant to building fabric.
  • Responsible for close liaison with events and exhibitions teams and their external clients when undertaking fabric repair works following exhibition and events facilities or when making alterations prior to exhibitions and events having sought appropriate SHT approval.
  • To ensure that all statutory compliance maintenance and inspections are carried out as per the planned preventative maintenance plan and to those programmes as agreed with insurance inspectors.
  • Responsible for the expenditure and control of assigned budgets for all technical services and payroll ensuring that all operations are delivering value for money and within expenditure parameters.
  • Undertaken all other reasonable requests received from either the AM or from the SHT.
  • The HSM is responsible for the statutory compliance of all technical service operations ensuring that operations are delivered safely and in accordance with OCS policy and legislation where appropriate.
  • Skills and Experience:

  • 10 years post qualification engineer experience within a multi-disciplined demanding environment
  • Relevant professional qualification to the building maintenance and services industry
  • Directly responsibility for the management and delivery of building maintenance services in a diverse and challenging environment
  • Fully conversant with Electrical, Mechanical, inc Gas, Refrigeration and Pressurised systems
  • Competent in dealing with building fabric works inc decorative finishes, ironmongery, fixture & fittings, rain water systems, drains, gullies & external aspects such as pavements, roofing & glazing etc and familiar with the operation of building management systems.
  • Good communication (both written and verbal) skills with ability to work under pressure whilst focused on best in class customer service
  • Competent in the use of IT including all MS Office packages and CAFM Systems
  • L8 Awareness and IOSH qualified
  • A thorough understanding of all current regulations and statutory compliance
  • Desirable:

  • NEBOSH qualified
  • Delivered services within a historic or heritage environment
  • Experience with the management or support to exhibitions and events
  • Experience in wider facilities services
  • PWTAG Pool Plant Operator trained
  • Developed service proposals and bids

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