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    Apprenticeships Operations Manager - London, United Kingdom - Buckinghamshire Council

    Buckinghamshire Council
    Buckinghamshire Council London, United Kingdom

    6 days ago

    Buckinghamshire Council background
    Description

    We are looking to recruit a Waste Operations Manager who has a proven track record of managing a large team of employees in a frontline operation in a fast - paced , safety critical environment.

    Due to a recent restructure this post has been created in response to the need for the service to have a senior role in place to oversee and manage the service.

    The Waste Operations Manager is responsible for the daily leadership of the Councils in-house domestic and commercial waste collection operations across 89,000 domestic properties and a growing commercial customer base in the North Buckinghamshire Area.

    Services delivered to residents include dry-mix recycling, refuse, food, garden, bulky and clinical, operating from a Waste Transfer Station.

    The role provides direct and indirect leadership to circa 134 employees which includes frontline, supervisory and support functions in a safety critical and compliance driven environment.

    The role holder will have the responsibility of identifying and implementing ways to develop and improve the waste collection operation driving initiatives to increase operational efficiency, crew engagement and service delivery models.

    Recycling and Waste collections cover the whole of Aylesbury Vale with over 89,000 residents and businesses.

    No two days are ever the same, the Senior Management Team pride themselves on their ability to react professionally to the interesting and diverse challenges of managing a large service, both strategically and operationally.

    Working collaboratively with both employees, key stakeholders, and Senior Management we encourage staff to bring new ideas to the team and work towards implementing and safer ways of working.

    As the face of the Council, Recycling and Waste operatives are seen by all residents and customers every day.

    Operations Supervisors provide bespoke on-street training with their teams.

    This involves monitoring collections crews while they operate in the Vale and provide feedback and training and ensuring compliance with health and safety and risk assessments.

    Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses.

    This role is a senior position with the North Waste Collection and Street Scene Services Management Team and has a shared team responsibility of each day driving a positive working culture where staff feel part of a high performing and safe environment.

    The role also deputies for the Deputy Head of North Waste Collection and Street Scene Services and must therefore be able to broaden their leadership and decision making outside of their direct service areas.

    The role holder will be required to be flexible in their working hours over the 37 hours per week, being able to potentially start and finish later depending upon service requirements.

    The role is critical to the Waste Operations Service and will require the role holder to think outside the box to adapt to such challenges, ensuring effective communication with key stakeholders is maintained and the service delivered to both residents and businesses with the defined service level agreements to a high standard.

    With a flexible approach, the role holder will ensure effective operational management of the service while complying with corporate, strategic, and legal requirements.

    Responsible for overseeing and leading the effective leadership, planning and co-ordination of the day to day statutory and non-statutory waste services across the North Buckinghamshire area.

    Ensuring that service is delivered safely, and performance is to the highest standard (eg low missed bins) with high customer satisfaction.

    Provide expert advice in the field of waste services, supporting the implementation of strategic plans, annual service plan and aligning with budget setting.

    The role holder must retain a high level of understanding of both waste and transport legislation in order to provide technical advice to others and must be committed to continuous professional development.

    Develop and maintain good working relationships with Unions, Members, internal teams (finance, legal, waste strategy/disposal, HR, customer relations, communications and commercial waste) and external stakeholders.

    Develop and present high quality business cases and options papers that meet corporate and service requirements.

    Work closely with other senior managers to ensure all legal health and safety responsibilities are met and established practices are upheld.

    Act as investigating or commissioning manager where appropriate.

    We are looking for someone who has experience of operating at a senior management level in a complex organisation, ideally within waste and in the public realm.

    Knowledge and understanding of Transport Management, in specific Operators Licence compliance is desirable.
    Knowledge and understanding of Environment Permit compliance.
    Essential - Relevant degree, ideally in waste or environmental management or significant relevant waste management experience.
    Desirable - Waste management Certificate of Technical Competence (Level 4 in Waste Management Operations) (Managing Transfer Hazardous Waste (Level 4) and continuing competence
    As a 'fixed' worker, you'll spend most of your time in the same location, which will likely be a fixed office or location where your role is performed


    Closing date:
    midnight Wednesday 22nd May
    health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
    ongoing support, and the opportunity to develop and progress in your career with us
    opportunities to take part in fun activities such as fundraising and social events

    From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it's important to us that all our colleagues feel engaged, listened to, and valued.

    Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

    We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

    About the Business Unit

    Our Communities directorate works across the county to deliver a number of the key customer-facing services that our residents, businesses and visitors rely on every day.

    collecting and disposing of waste and recycling
    maintaining our roads and Rights of Way network and parking
    ensuring the delivery of school transport, and supporting sustainable travel including public bus services and School Crossing Patrollers
    leisure facilities, museums, theatres and libraries, as well as developing our Cultural Strategy
    licensing, cemeteries and crematoria

    The customer is central to how we develop and deliver all of these services, which help promote our rich and vibrant culture and special environment.

    We are looking for enthusiastic, ambitious and committed individuals to join our team and help us to continue to make Buckinghamshire a great place to live, work and visit.

    You will join us on our journey of continuous improvement - whether that's through developing strategies and ways of working or delivering services on the ground, every person in Communities is a valued member of the team.

    We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme.

    We also offer a salary sacrifice personal car lease scheme to those who are eligible and have passed their probation period.

    In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

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