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    Senior Property/Casualty Claims Advocate - London, United Kingdom - Harrison Holgate

    Harrison Holgate
    Harrison Holgate London, United Kingdom

    Found in: Appcast UK GBP C2 - 4 days ago

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    Description

    Our client, a leading Lloyd's Broker, seek a Senior Claims Advocate to work on a caseload of Australian Property and Casualty business.

    Applicants should have prior Australian Property and/or Casualty claims handling experience. Duties and Responsibilities
    Ensure Property/Casualty claims are settled within specific handling times and clients kept updated with the progress of their claim
    Assist in developing the skills of any new hires within the team, sharing experiences gained from working within the London Market
    Management and control of complex claims
    Building, developing, and maintaining close working relationships with Clients, ensuring a consistently high standard of service is provided
    Managing and promptly resolving all external and internal queries
    Producing claims information and presenting to insurers/reinsurers, either in written or networked format; and dealing with any resultant instructions, queries and enquiries
    Monitoring insurers' agreement and payment of funds and ensuring that payments are made to the appropriate beneficiary
    Building meaningful relationships with Clients, experts and insurers by dealing with them in a prompt, friendly and professional manner at all times
    To be proactive in the provision of claims solutions for large clients and coverholders.
    Knowledge Requirements
    Sufficient knowledge and understanding of the relevant aspects of the Law of Agency and the Law of Contract to be able to perform the Principal Tasks
    Sufficient knowledge and understanding of the general concepts of insurance to be able to perform the Principal Tasks
    Good working knowledge of the Underwriters and markets; and their practices, documentation and customs
    Good working knowledge of the Australian Insurance and regulatory environments
    To be proactive in the provision of claims solutions for large clients and coverholders.
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