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IT Support Technician
2 days ago
Applause IT Birmingham, United Kingdom**IT Support Technician - Windows, Mac, Desktop** · **Birmingham (On site) - £25,000 - £29,000 + Benefits** · Applause IT are searching for an **IT Support Technician**with experience across both a Windows and Google operating system who is sought by an educational provider based ...
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IT Support Technician
4 days ago
Fusion People Ltd Birmingham, United Kingdom**IT Support Technician Required** · Are you ready for a fun and rewarding job that utilises your problem-solving skills in a challenging and fast-paced environment? · We are looking for a talented customer service executive to join our dedicated team and provide the exceptional ...
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IT Support Technician
2 days ago
Akkodis Birmingham, United Kingdom**IT Support Technician · Permanent · Bromsgrove - Hybrid 2/3 days onsite · 28k - 35k Depending on experience** · **Key responsibilities**: · - Point of contact for first line contact issues · - Log work requests on ticketing system · - Keep users updated with tickets · - Escalat ...
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IT Support Technician
1 week ago
Recruitment Genius Birmingham, United KingdomThis is an opportunity to join an established, successful IT Managed Services Provider located in Central London, Birmingham & East Anglia. Using the latest IT strategies & technologies, they provide high-quality 'customer focused' technical support to nationwidecustomers in the ...
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IT Support Technician
1 week ago
Recruitment Genius Birmingham, United KingdomThis is an opportunity to join an established, successful IT Managed Services Provider located in Central London, Birmingham & East Anglia. Using the latest IT strategies & technologies, they provide high-quality 'customer focused' technical support to nationwidecustomers in the ...
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Cluster Ict Support Technician
1 week ago
Aston Education Ltd Birmingham, United Kingdom**Job**:Cluster ICT Support Technician · **Organisation**: Multi-Academy Trust (Education) · **Locations**:The West Midlands or Staffordshire · **Annual Salary**: £20,720 - £22,876 for 1st Line or £22,876 - £25,257 for 2nd Line (dependent on qualifications and experience) · **Sta ...
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IT Support Technician
16 hours ago
CPS Recruitment Ltd Wythall, United KingdomIT Support Technician / 3rd Line Support · Working for a smart and fast thinking organisation who work as the IT hub of many UK businesses you will be the face and voice of IT support. We want smart and switched on Level 3 Engineers to join our team. · Key working relationships I ...
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IT 1st Line Support Technician/service Desk
1 week ago
Eco Recruitment Group Birmingham, United Kingdom**1st Line IT Technician / Service desk Technician** · **Hours:9am - 5.30pm Monday to Friday (37.5 hours per week)** · Working within higher Education my client is seeking a 1st line IT Technician/ service desk Technician to provide a fast and responsive IT support service to the ...
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Ict Support Technician
6 days ago
PLANET RECRUITMENT SERVICES LTD Solihull, United Kingdom**ICT Support Technician** · **Solihull** · **£25k - plus benefits** · **Our client is looking for an IT professional who is hard working, trustworthy and has a passion for IT. Our client has goals to grow in the coming years so getting in now will give you a chance to grow with ...
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IT Support Technician
1 day ago
Akkodis Bromsgrove, United KingdomIT Support Technician required to work by themselves on a night shift in a fast-paced manufacturing environment. You'll be providing 1st and 2nd line support of Windows 10, PCs and laptops, printers, VMWare, Office 365 and bespoke systems. · 10 hour shifts, 4 nights a week. · You ...
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IT Support Technician
2 days ago
In Technology Group Limited Lichfield, United Kingdom Full timeJob Opportunity: IT Support Technician · Location: Lichfield · Salary: £33,000 · Are you the dependable and adaptable "go-to" person in a Managed Service Provider's support hub? · Here's your chance to join a tight-knit, seasoned team of experts as a 2nd Line IT Support Technicia ...
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Maintenance Support Technician-4
1 week ago
Dematic Ltd. Solihull, United KingdomLogistics Is Our Business. People Are Our Passion · Dematic didn't become an intralogistics innovator overnight. It happened thanks to the drive, creative thinking, and dedication of our team members. · Dematic is a global engineering company that designs, builds, & life cycle su ...
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Support Technician
16 hours ago
The Recruiter Specialists Group Ltd Stratford, United Kingdom**Support Technician** · Lloyds Broker are seeking to recruit an experienced Broker Support technician to handle a portfolio of clients. · - Administration of clients' insurance requirements including general enquiries, renewals, mid-term adjustments, accounting procedures and th ...
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IT Support Technician
1 week ago
JAM Staffing Solutions Telford, United Kingdom**IT Support Technician** · **We are currently looking for an experienced IT Support Technician on a full-time permanent contract to join the team at our client's head office in Telford.** · **Annual Salary: £25.000/£ depending on experience)** · **Responsibilities** · The role w ...
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IT Support Technician
1 week ago
RE Recruitment Telford, United Kingdom** · IT Technician · Principal Objectives: · - To provide an outstanding and efficient level of IT support to all staff. · - To ensure all IT support needs are logged, investigated and resolved in a timely manner or escalated where appropriate using our ticketing system. · - Prov ...
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IT Support Technician
1 day ago
Dovetail & Slate Leamington Spa, United Kingdom**IT Support Technician** · - **Reports to**:Head of IT · - **Location**:Leamington Spa · - **Salary**:up to £24,000 · - **Type**:Full-time, 37 hours per week · Dovetail and Slate are recruiting on behalf of a leading education provider based in Leamington Spa. · **Main Duties**: ...
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IT Support Technician
2 weeks ago
The Virtual Recruiter Birmingham, United KingdomA fantastic opportunity for an IT Support Technician to join an established, leading midlands-based technology company with exciting growth plans.Benefits - remote working, up to £100 per month contribution to office costs, private healthcare, contributory pension, 23 days Annual ...
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Remote Support Technician
1 week ago
LKQ Euro Car Parts Tamworth, United KingdomThe Remote Support Technician requires a performance driven but supportive focus to provide excellent response and support services to workshops. As part of the Diagnostic Support Team, you will be the point of contact for all our customers (Internal & External),to support with a ...
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Desktop Support Technician
2 days ago
C4S Search Ltd Worcester, United Kingdom**Desktop Support Technician** · **Worcester** · **6 Month Contract** · **£180 - £200 per day** · We are recruiting for an IT Technician to work with a key client. · The contract is supporting the IT function. You will work closely with their existing onsite Engineers and End Use ...
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IT Support Technician Apprentice
1 week ago
Tiro - Science & Technology Apprenticeships Worcester, United Kingdom**What it's like being an IT Support Technician Apprentice** · In this role you'll provide dedicated technical support to internal & external customers as directed by your mentor. You'll embrace delivering a wide variety of tasks, with a focus of this role being the delivery of q ...
IT Service Service Desk Support Technician - Birmingham, United Kingdom - Jonothan Bosworth
Description
Service Desk Analyst | up to £24,000 | Warwicka leading provider of managed IT services and support provider, based near Warwick & Birmingham, as they look for Service Desk Analysts with excellent customer services skills, the right technical aptitude and a desire to continue to deliver the outstanding service and support.
The ideal Service Desk Analyst will undertake a range of 1st & 2nd line ITIL aligned activities as part of a team to support customers and end-users by providing general advice and guidance; Answering telephone calls, monitoring emails and logging tickets to agreed SLA's.
If you have experience of completing incidents, service requests and other defined activities and (potentially) working from specific customer site with a consultative approach which may include lifecycle support, event triage and resolving subsequent issues within agreed parameters, then you are likely to receive an immediate interview request .
We are looking for confident, pro-active individuals, experienced working under pressure in a fast paced environment – ideally with MS Certificate(s)and have worked within a multi client Managed Service Provider environment .
Individuals with knowledge of MS Office 365 Applications , ITSM tool experience (i.e. Service Centre/Remedy) and knowledge of Windows 7, 8 & 10, Windows Server 2008 / 2012, 2016, Mac OSX .If you also have Mobile Device Configuration knowledge coupled with a basic understanding of setting up and maintaining users and managing permissions and Anti-Virus software/Anti-Spam solutions, are likely to be of interest to this organisation.
If you have experience supporting Network technology e.TCP/IP coupled with a basic understanding of setting up and maintaining users and managing permissions and basic understanding of Anti-Virus software/Anti-Spam solutions, this will be highly desirable.
confident and a pro-active self-motivated person, able to work in a fast-paced environment : follow processes and procedures correctly with minimum oversight, prepared to work differing shift patterns including occasional evenings and weekends and experienced in dealing with technical hardware and software incidents, we'd like to speak with you TODAY.
As we continue to expand our network, the quality of service that we provide has not been compromised. Delivering an excellent customer experience every day, Jonothan Bosworth continues to go from strength to strength.#