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    Innovation and Research Administrator - Southampton, United Kingdom - GARMIN (EUROPE) LIMITED

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    Description
    Order Management AdministratorOffice Based
    • Southampton£25,000 £26,000 p/a plus excellent benefitsAbout UsHere at Garmin, we love what we do fuelling people's passions for fitness monitoring, sports timing, mapping and management, driving and/or sailing while using GPS to navigate the world.
    The RoleResponsibility for individual Customer Accounts, processing of orders, and daily maintenance of order schedules, resolving issues and queries. Management and Coordination of your own Accounts.
    Processing and acknowledging of orders on a daily basis through Oracle.

    Provide excellent communication to customers via Email and TelephoneChecking Availability and PricingSupply customers with back order reports and shipping reports via Oracle.

    Liaise daily with Sales Managers, EMEA Sales, Warehouse and Finance daily to resolve issues or update on new requirements.
    Attend customer visits and phone conferences as required.
    Work with Sales managers to ensure correct pricing for promotional offers, special discounts etc.
    Carry out any other work as detailed by the Order Management Supervisor.

    Educated to GCSE/A Level Standard or equivalentExperience in Data entryExperience in Customer ServiceExperience in communicating via Telephone/EmailJob Types:
    Full-time, PermanentPay: £25,000 - £26,000 per yearBenefits:Additional leaveCanteenCasual dressCycle to work schemeDiscounted foodEmployee discountEmployee stock purchase planEnhanced maternity leaveEnhanced paternity leaveHealth & wellbeing programmeLife insuranceOn-site parkingPrivate dental insurancePrivate medical insuranceReferral programmeWork from home (Hybrid, 3 days office, 2 days WFH after Probation)


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