- Develop relationships with distributors across the EU and act as the face of the business
- Monitor product availability and communicate any issues around shortages, cuts and potential backorders
- Track the customer order journey against an agreed set of KPIs and SLA
- Contribute to process development and continuous improvement within customer service itself
- 1 year of previous experience in order management/order processing
- Strong analytical skills and ability to work with Excel
- Organised, accurate who is able to work as part of a team
- Capable of working in a fastpaced environment
- Fluent in English and German
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Order Management Specialist - Reading, United Kingdom - Pod Talent
Description
Role:
Order Management Specialist (German Speaker)
Location:
Reading, England (Remote)
Salary:
£25,000 - £35,000
Pod Talent is happy to be partnering with a fantastic consumer goods company, which has been operating for more than a hundred years on an international scale and promotes a great people-first culture with fantastic career development opportunities.
In this role, you will manage the end-to-end O2C process from order receipt, through to fulfilment, shipping, delivery and returns.
What would you do:
What do you need to succeed: