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    Order Management Specialist - Reading, United Kingdom - Pod Talent

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    Description

    Role:
    Order Management Specialist (German Speaker)


    Location:
    Reading, England (Remote)


    Salary:
    £25,000 - £35,000


    Pod Talent is happy to be partnering with a fantastic consumer goods company, which has been operating for more than a hundred years on an international scale and promotes a great people-first culture with fantastic career development opportunities.

    Our client is looking to add a B2B Order Management Specialist German Speaker (remote) to their customer service team.

    In this role, you will manage the end-to-end O2C process from order receipt, through to fulfilment, shipping, delivery and returns.


    What would you do:

    • Develop relationships with distributors across the EU and act as the face of the business
    • Monitor product availability and communicate any issues around shortages, cuts and potential backorders
    • Track the customer order journey against an agreed set of KPIs and SLA
    • Contribute to process development and continuous improvement within customer service itself

    What do you need to succeed:

    • 1 year of previous experience in order management/order processing
    • Strong analytical skills and ability to work with Excel
    • Organised, accurate who is able to work as part of a team
    • Capable of working in a fastpaced environment
    • Fluent in English and German
    It is a great opportunity to join a bubbly and hard-working team with great benefits. Please if interested, apply directly or drop me an email at -


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