- Processing of all orders in accordance with standard work, ensuring 100% accuracy in Agresso
- Ensuring that all records are updated as and when additions/amendments/terminations are received
- Processing of information to ensure 100% regulatory compliance
- Use of Zendesk to manage customer queries
- Escalation of technical and system (myLDR or Agresso) queries via defined internal SDP process
- Support the wider office team in task processing as and when required, particularly during other team member absence. This will include but is not limited to logistics and credit control assistance
- Feedback to manager any trends or anomalies that cause concern
- You will be based in our Kidlington office and part of a team of 8 persons. You will report to the UK site manager.
- Globally, you will be part of the EMEA Customer Service team, including offices in France and Sweden.
- GCSE/A Levels as a minimum
- 3 years of previous experience in a customer-facing role.
- Experience of working cross-functionally
- Experience with multiple IT platforms including Microsoft
- Excellent customer service skills
- Strong oral and written communication skills
- Effective decision-making skills coupled with the ability to problem-solve
- Results driven
- Ability to work in a team and alone
- Attention to detail
- A fast growing company with an international presence.
- Dynamic ambitious and united team
- Opportunities for career development on a global level.
-
Support Representative
6 days ago
One World GTM London, United KingdomOne World is seeking a Support Representative to join our dynamic, innovative, highly skilled team at our brand-new office in Shoreditch. This is an excellent opportunity to be one of the first One World GTM support team members, with much room for potential growth. This role req ...
-
Customer Support Representative
6 days ago
Huntress London, United KingdomA Global Software Company based in London is seeking Customer Support Representative to join their team on a contract basis for 12 months. · In this role you will: · Log cases on the IT Service Desk and maintaining details of software / hardware problems detected. · Represent pee ...
-
Customer Support Representative
1 week ago
CSP U.K. LTD London, United KingdomWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Representative. As a Customer Support Representative, you will be responsible for providing exceptional service and support to our customers. This is a full-time position wit ...
-
Customer Support Representative
1 week ago
Channel Partners Limited London, United KingdomWe are seeking a Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for someone who is fluent in English, has strong com ...
-
Customer Support Representative
1 week ago
Comply London, United Kingdom**Customer Support Representative** · **The Career Opportunity** · This position has high expectations as you will have extensive exposure to our Product Management and Sales teams at all levels. If you excel in this role, there is potential for advancement, learning, and overall ...
-
Imagery Support Representative
4 days ago
Maxar Technologies London, United KingdomMaxar is seeing Senior Imagery Support Representative to serve as Team Lead serving our customers. · _ · Location: London U.K. · _ · As an industry-leading earth observation satellite imagery provider, Maxar unlocks the promise of space to help governments and businesses solve pr ...
-
Customer Support Representative
2 weeks ago
CSP U.K. LTD London, United KingdomWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Representative. As a Customer Support Representative, you will be responsible for providing exceptional service and support to our valued customers. This is a full-time posit ...
-
Customer Support Representative
1 week ago
Neko Health London, United KingdomJoin Neko Health as a customer support representative and make a difference in the health-tech industry · **About Neko Health**: · Neko Health is a Swedish health-tech company co-founded in 2018 by Hjalmar Nilsonne and Daniel Ek. Our vision is to create a healthcare system that c ...
-
Customer Support Representative
6 days ago
theprintspace London, United KingdomCustomer Support Representative for a high-growth tech company in the creative arts industry · theprintspace is a best in class fine art & photographic printing studio with an outstanding customer satisfaction reputation. We are looking for a focussed and intelligent Customer Sup ...
-
Customer Support Representative
1 week ago
Renaissance London, United KingdomCompany Description · Renaissance is a leading provider of assessment technology to primary and secondary schools. Renaissance products promote success amongst students of all ages and abilities through personalised assessment and practice in reading and maths. · Our software hel ...
-
Sales Support Representative
1 week ago
T.F.I Tentexcor Financial International London, United Kingdom**T.F.I.. **_**TENTEXCOR FINANCIAL INTERNATIONAL..**_ · - **&. (The REGAN CALL CENTER)**_ · **Sale support representative. (Online)** · **Your task**: · - Manage large amounts of inbound and outbound calls promptly · - Follow communication "scripts" when handling different topics ...
-
Customer Support Representative
1 week ago
TALKEGY LTD London, United Kingdom**Requirements**: · - Can-do attitude; · - Excellent knowledge of Turkish language; · - Good knowledge of the English language would be a plus; · - Customer care experience (would be a plus); · - The right attitude, accurate, hard-working, attentive to details, and self-organized ...
-
Sales Support Representative
1 week ago
T.F.I Tentexcor Financial International London, United Kingdom**T.F.I.. **_**TENTEXCOR FINANCIAL INTERNATIONAL..**_ · - **&. (The REGAN CALL CENTER)**_ · **Sale support representative. (Online)** · **Your task**: · - Manage large amounts of inbound and outbound calls promptly · - Follow communication "scripts" when handling different topics ...
-
Emergency Support Representative
1 day ago
JobSpanien London, United Kingdom**Emergency Support Representative** · - Customer Service · - Emergency Response · - Dutch proficiency · **JOB DESCRIPTION** · We are currently hiring Dutch-speaking individuals for the Emergency Support role in Amsterdam. As an Emergency Support Representative, your main respons ...
-
Technical Support Representative
1 week ago
Symbio London, United KingdomCompany Description · Symbio (ASX: SYM) is a software company changing the way the world communicates. · Headquartered in Sydney, Symbio powers billions of calls and messages each year, owns networks in 4 countries and employs over 450 staff worldwide. · **Job Description**: · Th ...
-
Sales Support Representative
1 week ago
Twilio London, United Kingdom**See yourself at Twilio** · Join the team as Twilio's next Sales Support Representative. · **Who we are & why we're hiring** · Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a g ...
-
Customer Support Representative
1 day ago
Architectural Decorators Ltd London, United Kingdom**Are you a great communicator? Can you provide excellent customer service? Are you looking for a good home/work life balance? Are you someone looking for an exciting new career?** · **If so, this could be the role for you** · Since 1944 AD Construction Group has established itse ...
-
Sales Support Representative
1 week ago
Twilio London, United Kingdom**_Because you belong at Twilio_** · - The Who, What, Where and Why_ · **Who?** · Twilio is looking for a Sales Support Representative to join the Strategic Sales team. We're looking for an intelligent, ambitious and talented individual who is keen to understand more about how la ...
-
Customer Support Representative
2 weeks ago
Qogita London, United Kingdom**WHO WE ARE** · **Qogita [Pronounced KO-gi-ta] is transforming the world of B2B eCommerce**:a one-stop-shop for all packaged products at prices, terms and ease-of-use never seen before. Qogita is based on an ultra-innovative order allocation algorithm that not just enhances how ...
-
Customer Support Representative
1 week ago
Architectural Decorators Ltd London, United KingdomSince 1944 AD Construction Group has established itself as a well-regarded refurbishment contractor providing building maintenance services within the public sector, predominantly to local authority housing associations. Working as a close-knit team the organisation has successfu ...
Customer Support Representative - United Kingdom - Fortive
Description
Job Description - Customer Support Representative (FLU
Job Description
Customer Support Representative - FLU014435
About Us : Fluke Corporation is the world leader in the manufacture, distribution and service of electronic test tools and software. We are a dynamic market leader with sound financial health. Fluke has achieved the number one or number two position in every market in which it competes. The Fluke brand has a reputation for portability, ruggedness, safety, ease of use and rigid standards of quality. A wholly owned subsidiary of Fortive Corporation ( ), Fluke is a multi-national corporation headquartered in the greater Seattle area. We offer an entrepreneurial environment that is team-centered, customer-driven, quality-focused, and growth-oriented. It is driven by the phenomenally successful Fortive Business System. Working at Fluke gives you access to a robust career development process and challenging, "stretch" opportunities
Fortive Corporation Overview :
Fortive Corporation Overview
Fortive's essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
Ready to move your career forward? Find out more at .
Day in the Life of a Customer Support Representative:
LANDAUER is the world leader in dosimetry services and laboratory dosimetry equipment.
We help our partners, engineers and technicians in charge of radiation protection to monitor, control, and minimize doses received by their exposed personnel and patients. For more details, look at our website:
You will be part of a small but dedicated Customer Support Team who are instrumental in ensuring customers' needs are met and surpassed.
Reporting directly to the Customer Success Manager, the role is responsible for supporting customers via telephone, and email and working cross-functionally whilst following internal procedures to ensure we maintain our strong position within the market
Responsibilities:
Your team:
Qualifications :