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    Complaints Advisor - England, United Kingdom - Veolia

    Veolia
    Veolia England, United Kingdom

    1 week ago

    Default job background
    Description

    Salary :
    Competitive plus generous bonus scheme and enhanced company pension

    Location :
    Home based but with the occasional need to travel to our Warrington office for team meetings


    When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone.

    It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.


    We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

    Access to our company pension scheme
    ~ Discounts on everything from groceries to well known retailers
    ~ Access to a range of resources to support your physical, mental and financial health; 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
    ~ One paid days leave every year to volunteer and support your community
    ~ Ongoing training and development opportunities, allowing you to reach your full potential


    As an ER Advisor you will create and deliver an excellent customer service experience through a quality and professional first line ER advisory service to all UK employees, and provide general ER, policy and legislative advice.

    Working closely with colleagues in HR Services and Business Unit HR teams to ensure a seamless and effective service to all UK.


    Working collaboratively with the other Business Unit HR and HR Services teams, you will help to enable cross-working and knowledge sharing for the benefit of all of our people, as well as being an employee policy subject matter expert, enhancing and providing solutions to current working practices.

    Previous Employee Relations Advisory experience and have a CIPD level 5 qualification, ideally within a HR Shared Services or HR Helpdesk environment

    We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+.


    This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

    Here at Veolia, we're proud to be known as an equal opportunities employer.

    We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues.

    So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.

    Here at Veolia, we're proud to be known as an equal opportunities employer.

    We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues.

    So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.

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