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    Contact Centre Agent - Hertford, United Kingdom - Personnel Link Employment Group Ltd

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    Full time
    Description

    HiringContact Centre Administratorto work inHertfordYou will be recovering unpaid service charge and ground rent arrears in a timely and accurate manner.

    You will be working to set service level agreements. Ensuring agents are kept regularly updated with the latest progress of each case referred to the client.


    Contact Centre Admin Salary:
    £23,500 per annumSalary review every 6 months25 days of annual leave plus bank holidays

    Contact Centre Admin Details:
    Hours: Monday to Friday 09:00-17:00Recovering unpaid monies in a timely and accurate mannerProviding prompt and efficient service to clientsDealing with inbound/outbound callsFollowing set processes and guidelines to ensure all required actions are carried out to achieve the desired outcomeProcessing card and cheque paymentsAssisting clients with any queries and responding to emailsEnsure daily individual and team targets are achievedPreparing and serving section 121 noticesReporting to the management team

    Contact Centre Administrator Requirements:
    Excellent customer service, communication and organisational skillsGreat telephone manner and familiarity with customer systemsHigh attention to detailSubmit your CV or callGiovannaon(phone number removed)to apply


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