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111 Call Handler
3 days ago
SECamb Crawley, United KingdomThe role of an NHS 111 Call Handler (Health Advisor) When you ring 111 or 999, your call goes through to a call handler based in one of our 3 Emergency Operation/Contact Centres. These staff are trained to use the NHS Pathways system to provide assistance in a variety of situatio ...
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999 Call Handler
3 days ago
South East Coast Ambulance Service NHS Foundation Trust Crawley, United KingdomYour NHS needs YOU · Our 999 Emergency Call Handlers (Emergency Medical Advisors) are people just like you: people who have come to us from all walks of life, from different backgrounds and age groups, people who all have the same things in common. · You are the first person our ...
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999 Call Handler
1 week ago
SECamb Crawley, United KingdomThe role of an Emergency 999 Call Handler (Emergency Medical Advisor) When you dial 999, your call goes through to a call handler based in one of our 2 Emergency Operation Call Centres. These staff are trained to use the NHS Pathways system to provide assistance in a variety of s ...
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Controller - Call Handler
1 day ago
Balfour Beatty Crawley, United Kingdom**About the role** Amazing infrastructure isn't the only thing that gets built here. Incredible careers do too. Join our Rail UK** team as a Night Call Handler (Night Controller)** and you can build something to be proud of.*** · Balfour Beatty has an exciting opportunity for a N ...
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111 Call Handler
1 day ago
SECamb Crawley, United KingdomThis role is suited to people who remain calm under pressure, good at problem solving and have excellent interpersonal skills, with an empathetic nature. Further Information All successful applicants will be required to undertake an Enhanced DBS check for adults and children. ...
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Call Handler
1 week ago
EMED Group Redhill, United KingdomWe have a fantastic opportunity for full-time Call Handlers to join our team based in Redhill. · This is a full time (37.5 hours per week) position working Monday to Friday. · Shift patterns available · **The role** · As a Call Handler you'll play a key role in making sure our pa ...
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Call Handler/customer Service
1 day ago
Driver Hire Gatwick Crawley, United Kingdomdh Recruitment are looking for staff for one of our clients in the Crawley area. · Please see below the job and how to apply: · **Job Specification** · - Based in Crawley, West Sussex · - Monday to Friday - 08:00am to 17:00pm · **Job Requirements** · - Would need to live within 1 ...
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Call Handler
1 week ago
Active Recruiting Consultants Ltd Epsom, United Kingdom**Great chance either for a recent graduate or someone with phones based customer experience to break into the UK's biggest sector - Financial Services and all the opportunity it can offer** · - **Job Title/Location**: Call Handler, Epsom/WFH · - **Salary**:£24,000 - £25,000 + bo ...
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Call Handler
1 day ago
Howells Solutions London, United Kingdom**Call Handler - Social Housing Repairs and Maintenance** · **Stratford, London · Permanent, full time · £24,000** · Are you an experienced Call Handler within the social housing sector? Do you have impeccable Customer Service skills along with strong admin skills? If so, we may ...
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Call Handler
1 day ago
The Workplace Consultancy London, United KingdomMy client is one of UK's leading health companies looking for a Call Handler to join their team. · The role is mainly home based, working from their head office 1 day a week. · **Call Handler** · The main role of a call handler will be to answer incoming calls and to convert sale ...
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Call Handler
6 days ago
360 Resourcing Solutions Drayton, United KingdomA great opportunity has become available for a **Call Handler**to join a dynamic regional company recognised for developing and training its staff to succeed in their roles. Based in **Portsmouth**, the **Call Handler**will join them on a **full-time, permanent basis,** and in re ...
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Call Handler
6 days ago
Wates Willesden, United Kingdom**We have an exciting opportunity for Call Handler** ( Customer Services Advisor) to join our Wates Living Space team where the primary focus will be to provide an excellent service to our customers from our Willesden office. · **You will have**: · - Experience of call handling · ...
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Call Handler
1 day ago
Howells Solutions London, United Kingdom**Call Handler - Social Housing Repairs and Maintenance** · **Stratford, London · Permanent, full time · £23,000** · **To be considered for this position you must have experience working within a similar role in social housing, repairs & maintenance or facilities maintenance** · ...
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Call Handler
6 days ago
Omni RMS Sandhurst, United Kingdom**Call Handler** · **Permanent, Full Time** · **Salary: £27,000** · **Hours: 40 hrs a week (differing weekly shifts between 6am - 8pm) + weekend overtime (1 in 4 weeks)** · **Location: Sandhurst, Surrey, GU47 0PR** · Based in Sandhurst at the Royal Military Academy, the team carr ...
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Call Handler
1 week ago
Daniel Owen- UK Southwark, United KingdomCall Handler SE_ Posted: 14/02/2024 · - Up to £20 per hour · - Southwark, London · - TEMPORARY · **Repairs Call Handler** · **South East London** · **£20p/h** · **Repairs and Maintenance** · **Required experiences**: · - Experience of working in a similar environment E.G working ...
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Call Handler
1 week ago
CCR Recruitment & Selection Orpington, United KingdomCall Handler · Swanley/Bromley · £20,000 (OTE £24,000) · CCR are supporting a client based in Swanley, the client itself - well established and are continuing to grow. Based on this they are looking to bring in a bright, enthusiastic, and motivated Customer Support Advisor. For t ...
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Call Handler
6 days ago
Vertex IT Solutions Dartford, United KingdomGreat chance either for a recent graduate or someone with phones based customer experience to break into the UK's IT sector and all the opportunity it can offer. · The Call Handler's day to day routine would consist of: · - Updating call management systems · - Assist with ticket ...
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Call Handler
6 days ago
OmniRMS For Vinci Sandhurst, United KingdomCall Handler · Permanent, Full Time · **Salary**: £26,600 · Hours: 40 hrs a week (differing weekly shifts between 7am - 8pm) + overtime available · Location: Sandhurst, Surrey. GU47 0PR · Full training on our systems and process will be provided to all new starters. · - Previous ...
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Call Handler
1 week ago
Bridge of Hope London, United Kingdom** Call Handler - Work from Home** · **Full Time only: there is no provision for part time** · **Start date: ASAP** · **Temp to perm** · We are currently recruiting for our Outsourcing Client; this will be on two different campaigns, one a government contract and the second suppo ...
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Call Handler
6 days ago
Diana Duggan UK Limited London, United KingdomOur client is looking for experienced call handlers who have worked in collections and/or arrears. You will be supporting a major UK bank's customers, who have fallen into debt and arrears on financial products such as mortgages, loans, and credit cards. · **Location**: Working f ...
Controller - Call Handler - Crawley, West Sussex, United Kingdom - Balfour Beatty plc
Description
Join our Rail UK team as a Night Call Handler (Night Controller) and you can build something to be proud of.
Balfour Beatty has an exciting opportunity for a Night Controller to join our growing team in CrawleyWorking as part of the 24hr Balfour Beatty Rail Plant Control Centre (BBRPCC) team to ensure all aspects of the contract services are delivered efficiently to required deadlines.
You'll spend your time communicating with our teams and our customers providing support real time for our machines, including assistance for breakdowns.
On the ground, Some of these situations can be challenging so you'll need to step up in their hour of need with compassion, empathy and a helping hand.
You will undertake some document control tasks, including creating machine/shift logs and distributing post shift reports and documents.By providing you with the right tools, training and support, well set you on the road to being a Balfour Beatty Rail Plant Controller, empowered to resolve every call in the best way possible.
Previous customer service experience is desirable, but whats most important is that you have the right attitude, dedication and commitment to great customer service, as well as a calm and reassuring manner and outstanding written and verbal communications skills.
A knowledge of the Railway and how it works is ideal, but not explicitly necessary as full training will be given.
Friendly and professional telephone mannerGood verbal and written English
to gather facts / information and evaluate a situation / risk
You will gain knowledge of the rail industry and be able to progress a career within Balfour Beatty.
Our Rail business has an extensive legacy of rail expertise. Our teams safely deliver complex projects, from consultancy and design to all aspects of construction and maintenance. Using advanced plant and machinery, and unique innovations, we provide end-to-end solutions for our customers.
Our aim is to improve the passengers experience, and our teams create better journeys by increasing network capacity, improving reliability, and making our railways more efficient and sustainable.
To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality.
You can read our UK Diversity and Inclusion Action Plan in full atTo help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and Women into Construction.
In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion.
Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment.
We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.
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