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Account Executive

    Account Executive - Manchester, United Kingdom - Matthews International

    Matthews International
    Matthews International Manchester, United Kingdom

    28 minutes ago

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    Description

    POSITION SUMMARY

    Assist the Account Team in the delivery of packaging projects through Design to file release. Assisting Creative and Production Account Managers with administrative duties/tasks and chasing information from third parties where required.

    JOB RESPONSIBILITIES

    EMPLOYEE EXPERIENCE: Cross-team partnerships and employee satisfaction


    • Collaborate with Creative and/or Production Account Manager to develop strong partnership and support client expectations, project needs and ensure cohesive team engagement


    • Engage internal partners in Design, Photo Studio, Production, Finance as needed to establish strong relationships. Look for learning opportunities throughout


    • Operate as part of the team, performing given tasks and constantly being available to support as required.


    • Work with your Account Managers to ensure to gain a solid understanding of the process and your role within it.

    OPERATIONAL EXCELLENCE: Internal collaboration to inspire design and efficiently deliver under one roof model


    • Accurately build all activity within the Equator Octopus2 system in line with direction from the Account Management group. Ensure all designated system tasked are completed in a timely manner.


    • Take ownership of the collation and accurate storing or supplied and/or previously worked on files to support project development


    • Work closely with all Equator teams as required to support the successful delivery of the 'all under one roof model'.


    • Work within the parameters of the Equator internal process workflow to achieve consistent, delivery of all stages within your remit.


    • Support the Photography process by ensuring all required elements are available for the shoot date and key stakeholders have been informed.


    • Manage all stakeholder expectations with proactive, accurate and professional communication across all touch points, escalating issues were appropriate


    • Support the proactive and successful management of projects by ensuring all assigned tasks are completed on time and to the required standard.

    FINANCIAL GROWTH: Continually grow the business – driving sales and reducing costs to enhance profitability.


    • Where required, accurately input financial values into the Octopus2 system

    CLIENT EXPERIENCE: Proactive client partnerships to meet objectives and deliver exceptional service.


    • Demonstrate strong partnership with the client, where required, as engaged, energetic and valuable team member


    • Assist with chasing Suppliers, Printers, Clients, and 3rd Party Regulatory Services for information and assets pertinent to the successful delivery of projects


    • Ensure all direct communication (verbal, written) is timely and professional


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