Jobs
>
Milton Keynes

    IT Senior Service Manager - Milton Keynes, Buckinghamshire, United Kingdom - Berkeley Square - Talent Specialists in IT & Engineering

    Berkeley Square - Talent Specialists in IT & Engineering
    Berkeley Square - Talent Specialists in IT & Engineering Milton Keynes, Buckinghamshire, United Kingdom

    1 week ago

    Default job background
    Description

    Senior IT Problem Manager£75k /+£6k Car Allowance + BonusMilton Keynes (2 days pw in office)Our client is a leading financial services firm.

    They are seeking a dynamic and experienced Senior IT Problem Manager to join the team and play a key role in ensuring the reliability and security of their IT infrastructure.


    Position Overview:

    As a Senior IT Problem Manager, you will be responsible for overseeing the identification, analysis, and resolution of IT problems to minimize business impact and enhance service quality.

    The ideal candidate will have extensive experience in financial services and a strong background in IT Service Management (ITSM) and incident management.

    Lead the development and implementation of proactive problem management strategies to identify and resolve recurring IT issues.
    Conduct thorough root cause analysis of major incidents and service disruptions to prevent future occurrences.
    Collaborate with IT teams and business stakeholders to prioritize and address critical problems impacting business operations.
    Establish and maintain problem management processes and procedures in alignment with ITIL best practices.
    Provide guidance and mentorship to junior problem management staff and support their professional development.
    Participate in incident management activities as needed to support the timely resolution of IT incidents and service disruptions.


    Qualifications:


    Strong understanding of IT Service Management (ITSM) frameworks, particularly ITIL.Excellent analytical and problem-solving skills with the ability to conduct thorough root cause analysis.

    Relevant certifications such as ITIL Foundation, ITIL Practitioner, or Certified Problem Manager (CPM) are highly desirable.
    Experience with ITSM tools such as ServiceNow, Remedy, or HP Service Manager is preferred.
  • KPI People

    Service Manager

    5 days ago

    KPI People Milton Keynes, United Kingdom

    Service Manager - Milton Keynes · - Excellent Basic Salary · - OTE - £50,000 · - Electric Company Car · - Extensive Benefits Package · - Our client, a busy franchised dealership in Milton Keynes has the requirement for an experienced Service Manager to join their established and ...

  • Recruitment Panda Ltd

    Service Manager

    1 week ago

    Recruitment Panda Ltd Milton Keynes, United Kingdom

    Service Managers, Care Managers, Registered Managers, Home Managers, Deputy Managers · Whatever your current job title, if you fancy yourself as a multi-site manager, this one's for you. · If you are looking towards Senior Management responsibility within care, this could certai ...

  • Investigo

    Service Manager

    1 week ago

    Investigo Milton Keynes, United Kingdom

    Role - Service Manager · Contract Length - 9 Months · Rate - £ per day (Outside IR35) · Location - Milton Keynes · Clearance Level - If someone holds government Security Clearance it would be advantageous but not essential to this role. Eligibility to gain Security Clearance is e ...

  • FS1 Recruitment - Marketing, Digital & Creative Recruitment

    Client Services Manager

    6 days ago

    FS1 Recruitment - Marketing, Digital & Creative Recruitment Milton Keynes, United Kingdom

    **Client Services Manager** · **Location:Milton Keynes/hybrid** · - The client services manager will play the lead role in the delivery in client projects · - To manage the delivery of the programme communications plans · - Creating the design briefs and briefing the internal cre ...

  • Cura Living

    Registered Service Manager

    5 days ago

    Cura Living Milton Keynes, United Kingdom

    **Job Title**:Registered Service Manager · **Location**: Milton Keynes · **Salary**: £28k - £36k per annum DOE · **Job Type**:Permanent, Full Time · **The Company**: · Our company provides semi supported living for young people aged between 16/18 years old, we specialise in suppo ...

  • Aspire Personnel Ltd

    Medical Service Manager

    1 week ago

    Aspire Personnel Ltd Milton Keynes, United Kingdom Part time

    Our client is a Health and Social Care Group is a clinical led, Health & Social care specialist. Their Head office currently based in Aylesbury and two Branch offices based in, Milton Keynes & Reading. The business provides public sector services undercontract to the NHS and Loca ...

  • PMR

    Senior Resident Services Manager

    1 day ago

    PMR Milton Keynes, United Kingdom

    PMR are seeking an experienced Senior Resident Services Manager for a well-established provider of Build to Rent homes in Milton Keynes · **OVERVIEW**: · - Responsible to lead, manage, and deliver the onsite resident operations across two developments in line with the company sta ...

  • Ashby Finance

    Company Secretarial Services Manager

    1 week ago

    Ashby Finance Milton Keynes, United Kingdom

    Our client, a large Chartered Accountancy based in Milton Keynes, has a new position for a Company Secretarial Services Manager to join their team. Reporting to the Directors duties will include: -- Management and supervision of a small team · - Maintaining company statutory regi ...

  • Utility People

    Service Delivery Manager Energy

    3 days ago

    Utility People Milton Keynes, United Kingdom

    **Ref: JD-14187** · **Role: Service Delivery Manager (Energy)** · **Location: Homebased / Milton Keynes** · **Salary: £38K** · **Summary**: · **Key responsibilities**: · - Managing customer relationships in line with customer service plan · - Conducting regular performance review ...

  • FS1 Recruitment - Marketing, Digital & Creative Recruitment

    People Services Systems Manager

    1 week ago

    FS1 Recruitment - Marketing, Digital & Creative Recruitment Milton Keynes, United Kingdom

    **People Services Systems Manager** · **Location**: Primarily remote with some travel to Milton Keynes · Our well-known client is looking to recruit a People Services Systems Manager to support the leadership team in leading and managing the operational service delivery of the en ...

  • Akkodis

    Senior Service Relationship Manager

    6 days ago

    Akkodis Milton Keynes, United Kingdom

    Akkodis is currently recruiting for a Senior Service Relationship Manager, to join our prestigious client in Milton Keynes on a 6-month initial contract. · Role: Senior Service Relationship Manager · Duration: 6 Months initially · Rate: £443 per day · Status: Outside IR35 · Locat ...

  • Marks Sattin recruitment

    Transaction Services Assistant Manager

    1 week ago

    Marks Sattin recruitment Milton Keynes, United Kingdom

    Marks Sattin are delighted to be partnered with a leading Professional Services firm, where their **Transaction Services** team are looking to recruit an **Assistant Manager** into the team. · You'll work on transactions with a diverse range of clients. The Transaction Services t ...

  • FS1 Recruitment - Marketing, Digital & Creative Recruitment

    People Services Position Management Administrator

    7 hours ago

    FS1 Recruitment - Marketing, Digital & Creative Recruitment Milton Keynes, United Kingdom

    **People Services Position Management Administrator(Temp)** · **Location**: Milton Keynes (Hybrid) · Our well-known client is looking to recruit a People Services Position Management Administrator to maintain the integrity of the organisation structure within the People Services ...

  • Mitchell Maguire

    Technical Service Manager Windows, Doors

    10 hours ago

    Mitchell Maguire Milton Keynes, United Kingdom Full time

    Technical Service Manager – Windows, Doors & Curtain Walling · Job Title: Technical Services Manager – Windows, Doors & Curtain Walling · Job reference Number: · Industry Sector: Technical Support, Technical Services, Technical Manager, Technical, Aluminium Windows, Aluminium ...

  • PAASE

    Client Services Manager Email Marketing

    1 week ago

    PAASE Milton Keynes, United Kingdom

    **Location**: Head Office - Milton Keynes · **Contract**: Full time, Permanent · **Salary**: £30,000-35,000 per annum · **Benefits**: Competitive salary Gym membership Life cover Company pension Performance related bonus scheme · **Key Responsibilities** · - Review and report on ...

  • Butler Rose

    Accounting Advisory Services Assistant Manager Top

    6 days ago

    Butler Rose Milton Keynes, United Kingdom

    Our client, a Top 10 firm of Chartered Accountants has a unique opportunity for an Accounting Advisory Assistant Manager to join their growing team. The role can be located from Milton Keynes,London,Birmingham_, _Leeds_, _Manchester orSheffield and our client promotes a flexible ...

  • KPI People

    Service Manager

    1 week ago

    KPI People Bedford, United Kingdom

    **Service Manager - Bedford -** · **Basic Salary - £30,000 -** · **OTE - £37,000 -** · **Company Car -** · Our client, a privately owned Franchised Dealership in Bedford has the requirement for an experienced Service Manager to join their established team. · **Responsibilities**A ...

  • Jackie Wilsher Staff Service

    Customer Service Manager

    1 week ago

    Jackie Wilsher Staff Service Leighton Buzzard, United Kingdom

    We are actively recruiting for a Customer Service Manager to join a growing company based in Leighton Buzzard. The working hours are Monday to Friday, 09:00 - 17:00. · The job responsibilities include e-commerce administration, customer service and logistics. The goal is to incre ...

  • Prospect Us

    Service Manager

    1 week ago

    Prospect Us Bedford, United Kingdom

    Prospectus is pleased to be partnering with Terrence Higgins Trust (THT), the largest voluntary provider of HIV and sexual health services in the UK. Delivering local services across Great Britain, they provide support to individuals living with HIV andensure their voices are hea ...

  • Hello Recruitment Associates Ltd

    Service Manager

    1 day ago

    Hello Recruitment Associates Ltd Bedford, United Kingdom Full time

    Service Manager - Sales & Manufacturing - Bedford £40000 plus company vehicle · Hello Recruitment is pleased to be recruiting a Service Manager for a business that sells market leading products within the energy sector. In this role you will be responsible for the service busines ...