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    IT Support Analyst - Leeds, United Kingdom - The Bridge Ltd

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    Job Description

    IT Support Analyst

    Currently recruiting for an IT Support Analyst to provide 1st and 2nd line support for a range of IT systems and applications used by the organisation. You will play a key part in projects to improve systems/procedures and will have the opportunity to assist upgrading the IT infrastructure.

    Key responsibilities:

    • Record, respond and resolve any IT issues raised by staff
    • Support and maintain bespoke business software including customising reports and uploading data
    • Undertake project work to improve IT systems
    • Perform user and mailbox administration
    • Manage distribution of mobile phones and associated hardware
    • Manage and maintain hardware and software asset lists and databases
    • Configure, install and maintain PC's, printers and other IT equipment
    • Check and monitor Servers and network equipment
    • Monitor and manage data backups

    Key skills:

    • Windows 7/10 installation, configuration and administration
    • Microsoft Office installation, configuration and administration
    • Network cabling and IP fundamentals
    • Exposure to report writing tools
    • Able to understand and write SQL queries


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