- Address customer inquiries promptly through various channels such as email, chat, and Chatwoot, ensuring a timely and courteous response.
- Proficiently troubleshoot and resolve customer issues and complaints to ensure a high level of customer satisfaction.
- Provide accurate and comprehensive information to customers, assisting them in understanding product features, resolving concerns, and optimising their experience.
- Utilize tools like Canny to gather customer feedback systematically, submitting valuable insights for product improvement and refinement.
- Act as the representative of the customer within the organisation, advocating for their needs and preferences to ensure the product aligns with and delivers value to its target audience.
- High school diploma or equivalent; some college education preferred.
- Self-driven, Motivated and Goal-oriented
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and attention to detail.
- Customer-focused with a positive and patient demeanor.
- Ability to multitask and handle a high volume of customer inquiries.
- Strong written and verbal communication skills.
- Previous experience in customer support or a related field is a plus.
- Familiarity with CRM systems and customer support software.
- Working with a Deen-focused team
- Budget and culture for continued learning and up-skilling
- Work with a team of ethically motivated people to create beneficial applications.
- Learn things that will help you grow both as a professional and an individual.
- Help to create products that will benefit humanity.
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Support Representative
12 hours ago
One World GTM London, United KingdomOne World is seeking a Support Representative to join our dynamic, innovative, highly skilled team at our brand-new office in Shoreditch. This is an excellent opportunity to be one of the first One World GTM support team members, with much room for potential growth. This role req ...
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Customer Support Representative
12 hours ago
Huntress London, United KingdomA Global Software Company based in London is seeking Customer Support Representative to join their team on a contract basis for 12 months. · In this role you will: · Log cases on the IT Service Desk and maintaining details of software / hardware problems detected. · Represent pee ...
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Customer Support Representative
1 week ago
CSP U.K. LTD London, United KingdomWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Representative. As a Customer Support Representative, you will be responsible for providing exceptional service and support to our valued customers. This is a full-time posit ...
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Customer Support Representative
2 days ago
CSP U.K. LTD London, United KingdomWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Representative. As a Customer Support Representative, you will be responsible for providing exceptional service and support to our customers. This is a full-time position wit ...
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Customer Support Representative
3 days ago
Channel Partners Limited London, United KingdomWe are seeking a Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for someone who is fluent in English, has strong com ...
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Sales Support Representative
1 day ago
Twilio London, United Kingdom**See yourself at Twilio** · Join the team as Twilio's next Sales Support Representative. · **Who we are & why we're hiring** · Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a g ...
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Technical Support Representative
1 week ago
SevenRooms London, United Kingdom**The Team & Role**: · We are looking for a Technical Support Representative to join our growing team in EMEA. You will work directly with hospitality operators across the globe to troubleshoot issues, instruct and teach product functionality, and strategize to maximize our custo ...
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Sales Support Representative
3 days ago
T.F.I Tentexcor Financial International London, United Kingdom**T.F.I.. **_**TENTEXCOR FINANCIAL INTERNATIONAL..**_ · - **&. (The REGAN CALL CENTER)**_ · **Sale support representative. (Online)** · **Your task**: · - Manage large amounts of inbound and outbound calls promptly · - Follow communication "scripts" when handling different topics ...
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Customer Support Representative
1 day ago
Comply London, United Kingdom**Customer Support Representative** · **The Career Opportunity** · This position has high expectations as you will have extensive exposure to our Product Management and Sales teams at all levels. If you excel in this role, there is potential for advancement, learning, and overall ...
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Customer Support Representative
12 hours ago
theprintspace London, United KingdomCustomer Support Representative for a high-growth tech company in the creative arts industry · theprintspace is a best in class fine art & photographic printing studio with an outstanding customer satisfaction reputation. We are looking for a focussed and intelligent Customer Sup ...
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Sales Support Representative
6 days ago
T.F.I Tentexcor Financial International London, United Kingdom**T.F.I.. **_**TENTEXCOR FINANCIAL INTERNATIONAL..**_ · - **&. (The REGAN CALL CENTER)**_ · **Sale support representative. (Online)** · **Your task**: · - Manage large amounts of inbound and outbound calls promptly · - Follow communication "scripts" when handling different topics ...
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Customer Support Representative
2 days ago
Neko Health London, United KingdomJoin Neko Health as a customer support representative and make a difference in the health-tech industry · **About Neko Health**: · Neko Health is a Swedish health-tech company co-founded in 2018 by Hjalmar Nilsonne and Daniel Ek. Our vision is to create a healthcare system that c ...
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Customer Support Representative
1 day ago
Renaissance London, United KingdomCompany Description · Renaissance is a leading provider of assessment technology to primary and secondary schools. Renaissance products promote success amongst students of all ages and abilities through personalised assessment and practice in reading and maths. · Our software hel ...
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Customer Support Representative
6 days ago
Wagestream London, United Kingdom**Working Policy**:Remote · **Salary**: £22, ,000 per year · **Shift Pattern**: Working 5 days per 7 day week on a varying shift patterns. · **Our Mission** · Wagestream is on a mission to bring better financial wellbeing to frontline workers. · We partner with some of the world' ...
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Customer Support Representative
12 hours ago
Architectural Decorators Ltd London, United Kingdom**Are you a great communicator? Can you provide excellent customer service? Are you looking for a good home/work life balance? Are you someone looking for an exciting new career?** · **If so, this could be the role for you** · Since 1944 AD Construction Group has established itse ...
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Customer Support Representative
1 week ago
Architectural Decorators Ltd London, United Kingdom**Are you a great communicator? Can you provide excellent customer service? Are you looking for a good home/work life balance? Are you someone looking for an exciting new career?** · **If so, this could be the role for you** · Since 1944 AD Construction Group has established itse ...
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Customer Support Representative
1 week ago
Wagestream London, United Kingdom**Our Mission** · Wagestream is on a mission to bring better financial wellbeing to frontline workers. · We partner with some of the world's most famous employers, like Pizza Express, Asda and the UK's National Health Service, to give their teams access to fairer financial servic ...
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Customer Support Representative
1 week ago
TALKEGY LTD London, United Kingdom**Requirements**: · - Can-do attitude; · - Excellent knowledge of Turkish language; · - Good knowledge of the English language would be a plus; · - Customer care experience (would be a plus); · - The right attitude, accurate, hard-working, attentive to details, and self-organized ...
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Technical Support Representative
2 days ago
Symbio London, United KingdomCompany Description · Symbio (ASX: SYM) is a software company changing the way the world communicates. · Headquartered in Sydney, Symbio powers billions of calls and messages each year, owns networks in 4 countries and employs over 450 staff worldwide. · **Job Description**: · Th ...
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Sales Support Representative
5 days ago
Twilio London, United Kingdom**_Because you belong at Twilio_** · - The Who, What, Where and Why_ · **Who?** · Twilio is looking for a Sales Support Representative to join the Strategic Sales team. We're looking for an intelligent, ambitious and talented individual who is keen to understand more about how la ...
Customer Support Representative - United Kingdom - Gtaf
Description
At Greentech Apps Foundation ), our mission is to help Muslims better understand Islam by building user-friendly software products.
As a Customer Support Representative, you will be responsible for providing exceptional support to our customers through various channels, such as email, chat, and social media. You will address customer inquiries, resolve issues, and ensure a positive customer experience. The role requires effective communication skills, problem-solving abilities, and a customer-centric approach.
Responsibilities
Employment Status
Part-time [Hourly]
Requirements Educational
Expertise
Good to have
BDT per hour (Depending on expertise)