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    Membership Services Administrator Required - Luton, Bedfordshire, United Kingdom - Manpower Group (UK)

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    Description

    Job Title :
    Membership Services Administrator

    Temp

    Manpower is pleased to be recruiting on behalf of our client, a Union organization. They are seeking someone to join their team in Luton on a temporary basis.

    To provide secretarial and administrative support within the Region, to the regional officers of the district and deal with enquiries from the Branches, Shop Stewards, and members accordingly.

    Process membership applications and keep membership data up to date.

    Administer Union benefits - process claim forms, including Driver Care applications, check eligibility, pursue arrears of contributions, follow-up where necessary.

    Organise and administer Legal services to members on employment tribunals, personal injury claims, summons, CICA, free hour advice and surgeries and free wills.

    ensure collection is made prior to payment of benefits, especially Legal).
    Provide assistance for local delivery of education services.
    Maintain databases and run regular reports as required using Word and Excel programmes.

    Ireland only:
    act as Branch Secretary and process Christmas commission payments).
    Provide full secretarial / administrative support as required - diaries, meetings, minutes etc. Provide organisation support for the officers generally.
    Answer telephones in a courteous and helpful manner.
    Previous office experience in a secretarial and administrative capacity

    Competent use of all Microsoft Office applications with a minimum standard of Advanced Excel and Advanced Word qualifications are essential criteria.

    Working knowledge of office systems and procedures
    Ability to extract statistics from computer records and produce reports.
    Please note that you will be required to attend training at Moreland St for the first two days. The company will cover the cost of travel.
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