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    Renewals Co-Ordinator - London, United Kingdom - Dove & Hawk

    Dove & Hawk
    Dove & Hawk London, United Kingdom

    1 week ago

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    Description
    Tenancy Renewals Coordinator - Marylebone/South East London - £34,000 + Discretionary Bonus

    My client, a successful global property firm, are currently seeking an experienced Tenancy Renewals Coordinator to provide support to the residential management team in the delivery of a high-quality service to the client and tenants across portfolios.

    This will include AST renewals, Assured tenancy rent reviews by way of service of S.The role will be predominantly office based between a site in Walworth and Head office in Marylebone.

    The role will require minimum of 4 days a week office based and 1 day work from home.

    Full training will be provided for the Rent Act Registrations and Assured tenancy S.Contacting tenants in advance of expiry of the tenancy fixed term, negotiating renewals and issuing paperwork as appropriate

    Assessing rental levels and making application to the Rent Officer service for the registration of rents in accordance with the Rent Act 1977.

    Ensuring property rental and management database is updated for each renewal/review and is fully accurate. Working closely with the property managers and accounts team to ensure rental database is accurate.
    Working closely with property management colleagues as part of the renewal process to ensure any issues are resolved
    Drafting and serving legal end of tenancy notices, issuing new contracts and renewal notices.
    2 years' proven Renewals or Tenancy Management experience required
    ~ Team player with strong customer service skills, able to provide a helpful and polite service
    ~ Focus on customer service and delivery
    ~ Good organisational and time management skills with the ability to prioritise workload and multitask in a calm and professional manner
    ~ Excellent critical thinking skills with aptitude for creative problem solving
    ~ Willingness and ability to learn on the job, keen to undertake training and career development

    Hours:
    Monday to Friday 9am to 5:30pm (4 days office based between Marylebone and Walworth, 1 day working from home)
    Salary: 34,000 + Discretionary Bonus

    If you are looking to gain a career in an established global firm with fantastic career progression, please contact Megan on the Business Support team at Dove & Hawk Property Recruitment.

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