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    Broker Relationships Manager - United Kingdom - Vitesse PSP Limited

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    Description

    Working in our Relationship Management team, you will play an important role in the heart of our business, focused on our Broker networks operating in the world's largest insurance markets.

    A key aspect of this role will be conducting in-depth discovery across our broker network.

    Through insightful analysis of this data, you'll play a pivotal role in crafting a compelling go-to-market proposition that directly addresses these pain points, fostering long-term, mutually beneficial partnerships.

    Relationship management of a portfolio of c.45 insurance brokers and platform users.

    product developments, service levels, managing client expectations, strategic planning and growth targets.
    Maintain an accurate database of customer information through effective CRM management (Salesforce.
    Drive the adoption of FCP (Faster Claims Payments) across the Lloyd's market Brokers. Enabling adoption through a programme of education and support to market participants as a significant digital transformation programme.
    Analyse data to identify payment patterns and ways to optimise the payment flows, enhancing the Vitesse experience.

    2-4 years' experience in a similar or related role in sales or account management with a proven track record in growing an existing business portfolio through consultative sales and relationship building.

    ~ Proven ability to manage multiple tasks, projects and deadlines simultaneously.
    ~ Proficient computer skills, especially Microsoft Office applications and Salesforce for effective client management.
    ~ 25 days Holiday per year (increasing by 1 day per years' service, up to 30 days) + Bank Holidays
    ~ Hybrid working arrangements – minimum 2 days in the office, Tuesday - Thursday
    ~ Contributory pension scheme
    ~ Enhanced Parental leave
    ~ Cycle to Work Scheme
    ~ Private Medical Insurance with AXA
    ~ Discounted Gym membership through Gympass
    ~ Financial Coaching with Octopus Wealth
    ~Sabbatical after 5 years' service
    ~ Life Assurance - MetLife (UK employees only)
    ~ Formed in 2014 by a team of proven FinTech entrepreneurs, we are an FCA regulated payments business that is driven to be the payment partner of choice for the insurance market, by providing global payment services and treasury optimisation. Operating one of the largest domestic banking and payment settlement networks in the world, we give our customers direct access to more than 170 countries and territories, covering over 110 currencies. Through a single integration, insurers can use this network to pay claims in as fast as 45 seconds, delivering a better customer experience to their claimants. We are collaborative, customer centric and work with integrity, whilst partnering with some of the biggest insurance leaders including Lloyd's of London and Many Pets. We take huge pride in our company culture, ensuring that everyone has a part to play, an opportunity to be heard, be involved, and the ability to make a real difference.
    We admit when we're wrong, ask for help and always think about the wider business before ourselves.
    We hold ourselves to high standards and deliver high quality outcomes for Vitesse and our customers.

    Our policies and practices aim to promote an environment that is free from all forms of Unfair discrimination and values the diversity of all people.

    At the heart of our policy, we seek to treat people fairly and with dignity and respect.
    #


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