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Halesowen

    Service Coordinator - Halesowen, West Midlands, United Kingdom - DAF Trucks UK

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    Description

    Motus Commercials located in Halesowen is on the lookout for a dedicated DAF Service Manager to join our friendly team providing exceptional levels of service to our customers.

    Quarterly and year end bonus included
    Company Vehicle or allowance
    From day 1 as a Motus Commercials colleague, you will have access to a comprehensive benefits package including:


    • Company vehicle for business and personal use
    • Holiday allowance of 25 days plus bank holidays
    • A pension that pays through salary sacrifice matched contributions up to 8%
    • Life assurance 2 x salary
    • Employee discounts with the Network Benefits
    • Employee assistance programme
    • Seminars providing education on mental, physical and financial wellbeing
    • Here at Motus Commercials we're proud to employ great colleagues who are passionate about their roles. So no matter who you are, what you need or where you're going, Motus Commercials wants to be part of your future.

    Studies highlight that some groups of people, like women, are less likely to apply for a role unless they meet 100% of the job criteria.

    At Motus Commercials we encourage All to apply and are on the lookout for candidates who act with integrity.

    Our colleagues truly are our most important asset , and we believe in driving a fully inclusive talent dominated workplace and you could be just who we are looking for.

    As a Service Manager at Motus Commercials in Halesowen we will be looking for you to be able to demonstrate:


    • A good eye for detail in recognising opportunities to help drive forward the succession of the Service business.
    • As a Motus Commercials Service Manager, you will be responsible for proactively leading the efficient operation of the Service department, to deliver inspirational service to all our customers both internal and external and ensuring that we deliver the financial plan for the Service business.
    • Managing a Team of Commercial Vehicle Technicians, Service Receptionists and Service Administrators.
    • Ensuring the relationship between Service reception and Workshop Control is developed to lead the continual improvement of customer demand and service levels.
    • Strengthening and developing long term customer and franchise partner relationships.
    • Working with the Aftersales Executive to develop opportunities to grow the Service business.
    • To review, coach and develop the Service team and to ensure all our trainees have a dedicated training programme and/or mentor in place. Ensuring the compliance of the Financial Control Policy in relation to all service areas.
    • Ensuring MOT pass rates are in line or exceed company benchmarks.
    • To enjoy your time as a Brilliant Colleague within Motus Commercials.

    Together We Make a Difference and it is our ambition to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

    Should you wish to apply and be part of the Brilliant Team at Motus Commercials you can text MOTUS HAL to 66777or apply via the system and you can be assured your application will be acknowledged in a timely manner.

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