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    Night Customer Service Advisors - London, United Kingdom - Marks & Spencer Plc

    Marks & Spencer Plc
    Marks & Spencer Plc London, United Kingdom

    3 weeks ago

    Marks & Spencer Plc background
    Description
    20 hours per week , late night fill , candidates must be over 18 Work Pattern

    Saturday 17:30 - 21:30

    Sunday 15:30 - 19:30

    As the face of the business, you will be the voice of our customers helping us to continually improve.

    Serve our customers efficiently, both on the shop floor and at service points

    • Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
    • Proactively engage with customers to understand their needs, make recommendationsand deliver remarkable service throughout their visit to store.
    • Build expert product knowledge to sell and recommend our products and services
    • We'll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
    High levels of customer service

    • Takes accountability for planning and managing own workload efficiently
    • Good level of digital capability

    M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era.

    Join us and make an immediate impact.

    We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

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