Jobs
>
London

    Student and Academic Support Lead - United Kingdom - Cranfield University

    Cranfield University
    Cranfield University United Kingdom

    3 weeks ago

    Default job background
    Description

    An exciting opportunity has arisen for an experienced professional administrator with excellent customer service skills, to join the Student and Academic Support Team, embedded within the School of Aerospace, Transport and Manufacturing.

    An exciting opportunity has arisen for an experienced professional administrator with excellent customer service skills, to join the Student and Academic Support Team, embedded within the School of Aerospace, Transport and Manufacturing.

    About the Role

    You will be responsible for the delivery of academic administration, student support and ensuring high levels of customer service and student satisfaction. You will be the key point of contact for students, staff and external partners on specific courses for advice, guidance and support.

    You will work very closely with academic staff to ensure that the student experience is effective, consistent and of a high standard. It will be important to build good working relationships across the University.

    The role will include preparing evidence and documentation for decisions to be made on student academic progress, while being confident in advising on the most likely outcome. Experience of effectively and sensitively dealing with difficult situations is essential. You will also be able to prioritise and delegate to manage your own workload.

    About You

    We are looking for an experienced, self-motivated administrator, with a passion for high quality customer service. You will be IT literate, including Microsoft packages and database applications. Ideally, you will have experience of academic administration, preferably within a Higher Education Institution, and of working with regulations. You will have a high degree of accuracy and attention to detail and excellent communication skills. Proven analytical, problem-solving and decision-making skills are a must.

    In return, you will have exciting opportunities for career development in this key position, and will support world-leading research and education, joining a supportive team environment.

    About Us

    As a specialist postgraduate university, Cranfield's world-class expertise, large-scale facilities and unrivalled industry partnerships are creating leaders in technology and management globally. Learn more about Cranfield and our unique impact here .

    Our Values and Commitments

    Our shared, stated values help to define who we are and underpin everything we do: Ambition; Impact; Respect; and Community. Find out more here .

    We aim to create and maintain a culture in which everyone can work and study together and realise their full potential. We are a Disability Confident Employer and proud members of the Stonewall Diversity Champions Programme. We are committed to actively exploring flexible working options for each role and have been ranked in the Top 30 family friendly employers in the UK by the charity Working Families . Find out more about our key commitments to Equality, Diversity and Inclusion and Flexible Working here .

    Working Arrangements

    Collaborating and connecting are integral to so much of what we do. Our Working Arrangements Framework provides many staff with the opportunity to flexibly combine on-site and remote working, where job roles allow, balancing the needs of our community of staff, students, clients and partners.

    How to apply

    For an informal discussion about this opportunity, please contact Paula Tresidder, Student and Academic Support Manager, on (E):

    Please do not hesitate to contact us for further details on E: . Please quote reference number 4818.

    Closing date for receipt of applications: 19 May 2024

    #J-18808-Ljbffr
  • Mind Brent, Wandsworth & Westminster

    Support Lead

    2 weeks ago

    Mind Brent, Wandsworth & Westminster London, United Kingdom

    Job description · **Support Lead** · **Hours per week**: 37.5 (Full-time 5 days). · **Salary**: WM6 SCP27 £27,745 per annum. · **Based at**: Wandsworth Floating Support Service. · **Contract type**: Permanent. · Looking for an opportunity to make a real difference at one of Londo ...

  • Handle Recruitment

    IT Support Lead

    3 weeks ago

    Handle Recruitment London, United Kingdom

    **IT Support Lead - Gaming** · **50K+ - Hybrid - Kings Cross** · Handle is working with one of the most unique and innovative gaming companies to find a self starting IT Support Lead. · This is the perfect opportunity for someone who has the desire to not only to progress their c ...

  • Brent, Wandsworth and Westminster Mind

    Support Lead

    1 day ago

    Brent, Wandsworth and Westminster Mind London, United Kingdom

    Job Advert · - ** · Hours per week**:37.5 (Full-time 5 days). · - ** Salary**: WM6 SCP27 £27,745 per annum. · - ** Based at**:Wandsworth Floating Support Service. · - ** Contract type**:Permanent. · **Looking for an opportunity to make a real difference at one of London's leading ...

  • Young Lewisham Project

    Behaviour Support Lead

    1 week ago

    Young Lewisham Project London, United Kingdom

    YOUNG LEWISHAM PROJECT · 124 Kilmorie Road · Forest Hill · London SE23 2SR · Tel/Fax: · POST TITLE: Behaviour Support Lead · PROJECT: Young Lewisham Project · LOCATION: SE23 2SR. Forest Hill, London. May be off site. · HOURS: 35 hours a week flexible around the needs of the serv ...

  • Eligo Recruitment Ltd

    Technical Support Lead

    2 weeks ago

    Eligo Recruitment Ltd London, United Kingdom

    **City of London, London** · **£ £60000 per annum** · **Technical Support Lead - Powershell Expert** · **_ _** · **Are you an experienced Technical Support Lead with expert knowledge of Powershell? This may be the role for you** · We are looking for an experienced Technical Suppo ...

  • Meraki

    Technical Support Lead

    1 week ago

    Meraki London, United Kingdom

    **Technical Support Lead (Yardi)** · Excellent Salary · Permanent · Glasgow or London (Hybrid) · Posted day 20/06/23 · CVs by ASAP · Start date Jun - Aug 23 · Meraki Talent are sourcing on behalf of our global real estate client who are looking for a Yardi Technical Support Lead ...

  • Lynx Recruitment Ltd

    Application Support Lead

    3 weeks ago

    Lynx Recruitment Ltd London, United Kingdom

    **Application Support Lead - £60,000pa - £65,000pa** · An Application Support Lead is required by an award-winning technology consultancy based in London paying up to £65,000 depending on experience. My client has a strong focus on delivering large scale and leading-edge Microsof ...

  • Department for International Trade

    Business Support Lead

    2 weeks ago

    Department for International Trade London, United Kingdom

    **Details**: · **Reference number**: · **Salary**: · - £38,052 - £45,354- SEO: National: £38,052-£41,912 London: £41,553-£45,354**Job grade**: · - Senior Executive Officer**Contract type**: · - Fixed Term · - Loan · - Secondment**Length of employment**: · - 2 Years**Business area ...

  • Akton Recruitment

    Executive Support Lead

    2 weeks ago

    Akton Recruitment London, United Kingdom

    **Executive Support Lead** · **Sutton** · **£30.61/hr** · **Start date: ASAP** · **Full time: 36/hrs a week** · AKTON recruitment is working closely with the local authorities and we are looking for an experienced Executive Support Lead in the Sutton. 18 months contract with Sutt ...

  • CBRE

    Lead Contract Support

    3 weeks ago

    CBRE London, United Kingdom

    Posted- 12-Mar-2024- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Administrative, Facilities Management- Location(s)- London - England - United Kingdom of Great Britain and Northern Ireland**Job Purpose**: · To provide exceptional leadership, understand, an ...

  • FirstLight Trust

    National Support Lead

    1 week ago

    FirstLight Trust London, United Kingdom

    **National Support Lead** · We have a vacancy in our team for a National Support Lead to manage our team of Support Caseworkers across the UK. · This position will be based out of our London office and soon to be opened London Hub. · The role will also require occasional travel t ...

  • Service Care Solutions - Criminal Justice

    Network Support Lead

    2 weeks ago

    Service Care Solutions - Criminal Justice London, United Kingdom

    Service Care Solutions are looking for a Network Support Lead to work on a Hybrid basis for a Government entity in London. · The Networks Product Manager is responsible for the product(s) within their scope, key responsibilities include: · - Managing the product through the produ ...

  • CRA GROUP LIMITED

    Executive Support Lead

    1 week ago

    CRA GROUP LIMITED London, United Kingdom

    2 weeks contract with local authorities_ · **Job Summary**: · - As the Executive Support Lead you will be responsible for the day-to-day management of the Chief Executives office, including the line management of the Executive Support Officer.**Key Duties (Sample)**: · - Act as t ...

  • Global Relay

    Application Support Lead

    1 week ago

    Global Relay London, United Kingdom

    **Who we are**: · For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly ...

  • Wates

    Contract Support Lead

    1 week ago

    Wates London, United Kingdom

    **Our Wates FM team have a great opportunity for a Contract Support Lead** to join the team at our office at Enfield, and occasionally across London and Southeast when required. This role will supporting new accounts as they join our portfolio of clients. · The primary focus of t ...

  • LoyaltyLion

    Customer Support Lead

    1 week ago

    LoyaltyLion London, United Kingdom

    **About Us** · - LoyaltyLion is a data-driven loyalty and engagement platform trusted by thousands of ecommerce brands worldwide. Merchants use LoyaltyLion when they want a loyalty program that is proven to increase customer engagement, retention and spend. Stores using LoyaltyLi ...

  • The Hepatitis C Trust

    Peer Support Lead

    2 weeks ago

    The Hepatitis C Trust London, United Kingdom

    **Salary**: £26,500 · Location: North East London · Contract: 12-month fixed term contract (with possible extension) · 37.5 hrs per week, 25 days' annual leave + additional Christmas leave · - Closing date: April 21, 2024 · The Hepatitis C Trust has developed projects nationally ...

  • Russell Tobin

    Support Team Lead

    3 weeks ago

    Russell Tobin London, United Kingdom

    **Support Team Lead - London · **Role Summary** · **Skills**: · - **Continual service improvement**. You can identify and explore opportunities for service and business improvement. You know how to drive analysis and identify, prioritise, and implement improvements and efficienci ...

  • CBRE GWS

    Lead Contract Support

    2 weeks ago

    CBRE GWS London, United Kingdom

    CBRE Global Workplace Solutions is a global provider of integrated facilities and corporate real estate management. We are recruiting a Lead Contract Support to join the team located in London where they will be working alongside one of our major Clients. · **Role Purpose** · To ...

  • Arbor Education

    Support Team Lead

    3 weeks ago

    Arbor Education London, United Kingdom

    **About the role** · Our Support team are an ever growing team of passionate individuals, providing first line support for our schools with first class customer service Your role as Support Team Lead will be to coach, mentor and motivate your team alongside monitoring performance ...