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    Project Engineer - London, United Kingdom - Zoom

    Zoom
    Zoom London, United Kingdom

    3 weeks ago

    Default job background
    Full time
    Description

    What you can expect

    Zoom is seeking a Technical Project Engineer for the Professional Services Organisation (PSO) based in the United Kingdom. The Technical Project Engineer will be designing, implementing and supporting Zoom Phone and Customer Experience Products (CX).

    About the Team

    The Professional Services Organisation are responsible for managing the designing and deployment of Zoom Phone and Contact Center solutions.

    What we're looking for

  • Have solid engineering experience performing technical gap analysis, creating requirements for large scale enterprises
  • Have a Bachelor's degree in CS, MIS or its equivalent and experience designing and implementing CX solutions.
  • Experience of implementing chat Bots for Enterprise customer solutions
  • Have experience with enterprise contact center solutions and enterprise telephony solutions
  • Experience with integrations into Contact Centers and Telephony solutions
  • Experience working on integrations using REST APIs and/or SDK technology
  • Have excellent experience with UC and Contact Center best practices, process, and procedures for design, deployment, and support
  • Experience with Voice/Video and Contact Center best practices, processes, and procedures for design, deployment, and support
  • Have knowledge of deployments for SBCs, trunks, gateways

    • Ways of Working
    Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

    Benefits
    As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click for more information.

    About Us
    Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
    We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

    Our Commitment​

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