- Onboarding new clients, guiding and supporting with effective integration of the software
- Building ongoing relationships with clients
- Collaborating with the external and internal stakeholders, communicating product and development feedback
- Managing and updating the CRM, ensuring accurate record keeping
- Focusing on client retention, nurturing client relationships and negotiating renewals (commission paid for client renewals)
- Outstanding communication skills, with fantastic customer service skills and professional presentation
- Understanding of technology, experience with SAAS products would be highly desirable
- Passion and enthusiasm for the company mission, supporting people with education
- Experience with technology account management would be desirable
- Have a good space to be able to adequately work from home.
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Client Success Executive - City, United Kingdom - Bell Cornwall Recruitment
Description
Client Success Executive
BCR/WD/11070
(phone number removed), OTE 35-40K
Birmingham (mostly remote)
Bell Cornwall Recruitment's client is a software as a service company focused on the education sector. They are a modern and forward thinking company with ambitious plans for growth, taking on lots of new contracts and exploring new avenues for growth with great success. They are looking for a client success executive with a fantastic attitude and exceptional customer service skills.
The Client Success Executive Role:
The ideal candidate:
Interested? Please click the 'APPLY' button now
BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.
BELL CORNWALL RECRUITMENT
We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life.
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(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)
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