- Responsibilities include client relationship management, business development and project management.
- By managing digital content localisation projects briefed internally or directly by the client, the Digital Content and SEO Project Manager will act as a dedicated point of contact for the client under the guidance of the Senior Transcreation Account Manager.
- This includes assessing requirements, querying, collecting reference material, planning, quoting and scheduling, to build up and demonstrate a clear understanding of our end client's brands.
- Sourcing and negotiating with in-market linguists specialising in SEO content creation and localisation for e-comm.
- Using SEO tools like SEMrush, Moz and Google Adword, to name just a few, and their functionalities for keyword research, localisation and search volume data.
- Preparation of briefs and copy decks for e-comm content localisation.
- QA to ensure copy localisation follows translate plus quality procedures.
- Maintaining glossaries and playbooks to ensure consistency across campaigns and projects, capturing nuances of the markets, client feedback and marketers/brand managers' preferences along the way.
- Managing the copy review/approval process with the agency or client, building strong client and stakeholder relationships along the way.
- Attending voice-over sessions remotely to supervise the audio recordings.
- Coordinating QC for final checks on localised edits before the final release.
- Support other teams on general transcreation and language services projects as and when required.
- Ensure all admin tasks are completed on time, including reconciliation of costs.
- Passion for the web and new technologies.
- High organisational skills, which are crucial to craft a long-term strategy.
- Excellent communication to interact with technical, marketing and editorial teams.
- Strong oral and written English skills; knowledge of a foreign language is a plus.
- Education to degree level.
- Excellent computer literacy.
- Digital creation/adaptation/transcreation/production and/or media industries background.
- 2-3 years of project management experience, taking briefs to/from creative agencies and client stakeholders in advertising production services with a specific focus on adaptation needs.
- Proven client-facing experience.
- Flexibility and adaptability to work in a variety of roles in a changing environment.
- Exceptional communication skills; effective verbal/written communication with clients, suppliers and internal team members is a must for this role.
- Excellent collaboration skills with internal stakeholders to coordinate multi-media needs across production services and ensure consistency.
- Proactive, detail-oriented and highly organised ability to work to tight deadlines and remain calm under pressure.
- Genuine passion for languages and production.
- Strong business acumen and negotiating skills.
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Transcreation Account Manager - London, United Kingdom - Translate Plus
Description
Job Description
This is a client-facing role supported by the Senior Transcreation Account Manager, centred on providing high-quality digital content adaptation(transcreation) across all types of media with a particular focus on e-comm and SEO for a global fashion brand (H&M). The role will own day-to-day client relationships, ensuring client retention and satisfaction via good quality output, and work closely with the digital creative agency of record for H&M
Qualifications
Responsibilities:
Skills and competence requirements: