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    Sales Administrator - Birmingham, United Kingdom - Randstad Perm Professionals

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    Full time
    Description
    Experienced in Customer Service, Sales Support and Administration? Do you thrive in a fast-paced, fun and busy environment? Want to work alongside a small, friendly and supportive team? Get in touch today

    The Role

    £23,000 - £24,000
    Discretionary Annual Bonus
    Parking on-site
    Mon - Fri 09:00 AM - 17:00 PM

    Central Birmingham Main Responsibilities:
    Sales order processing
    Provide end to end sales support
    Handling customer queries (mainly via email)
    Follow up customer quotations
    Follow up for payments and customer confirmations
    Maintain and develop the existing customer database
    Liaising with external departments and suppliers in UK and Europe to ensure goods are shipped to deadline
    Coordination of shipments and deliveries
    Handling and responding promptly to customer enquiries via inbound calls and emails
    Accurately process customer orders and action amendments accordingly
    Provide updates to customers regarding progress of orders, any production, delivery, credit or other issues affecting the order
    Resolve and process required paperwork relating to any invoice, delivery or other queries raised by customers
    Provide admin support to field sales representatives with occasional attendance at tradeshows as required
    Attend training and to develop relevant knowledge and skillsWhat you will need?

    Sales Administration and Customer Service experience is essential
    Experience in Sales order processing is advantageous
    Ability to to learn lots of products
    Excellent attention to detail with accurate data entry skills are essential
    Strong communication and rapport building skills
    Ability and confidence to handle conflict and resolve problems arising to ensure delivery deadlines are met
    Knowledge and work experience with a ERP/ CRM system would be advantageous
    Excellent standard of English both written and spoken and Maths
    Worked as part of a small team Please get in touch today :)


    Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client.

    Randstad Business Support is an equal opportunities employer and decisions are made on merits alone

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