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    Memberships Manager - London, United Kingdom - The Memcom Group

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    Part time
    Description

    Job Description Our client, a not-for-profit membership association, seeks a Membership Manager to provide an outstanding service to their global members, acting as the primary point of contact for all enquiries and managing the end-to-end membership renewal process.

    You'll champion members' needs, ensuring they receive exemplary service from the first inquiry to renewal and beyond.


    You'll also lead the development of membership communications and newsletters, aligning them with branding guidelines and collaborating with external consultants on campaigns and events.


    Managing the membership area, organizing workshops, webinars, and events, you'll create opportunities for members to connect, learn, and grow within the gem and jewellery community.


    The ideal candidate will offer a strong understanding of membership environments, recruitment, and retention strategies, as well as experience in delivering effective membership services, relationship programs, and digital communication initiatives.

    Proficiency in CRM, CMS, and digital tools like MailChimp will be advantageous.


    In return, you will be offered a competitive salary, enrollment in the pension scheme, generous annual leave, and opportunities for professional development, including free enrollment in specified courses.

    Additionally, employee assistance programs and support are provided for your well-being, including eye care benefits.

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