- Demonstrate a high level of customer satisfaction from attention to customer needs and a high level of responsiveness.
- Managing end-to-end delivery of allocated events and awards ceremonies of varying size, format, and complexity across a range of geographies
- Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI.
- Working with the procured suppliers to significantly improve the experience for our commercial clients and attendees at the events.
- Compile relevant information for clients to include, but not limited to, clear instructions on submitting required materials to us, access times on the day of the event, venue information.
- Sponsor fulfilment for awards and events
- Creation and implementation of event signage and other collateral and materials
- Organise staffing plans and requirements for each event to include task allocation, travel and accommodation booking.
- Ensuring that all health and safety procedures for our events are in line with current legislation.
- Designing and managing floor plans and space requirements for each event
- Executing awards event delivery - with end-to-end accountability for operational management of all events including customer journeys and onsite experience.
- Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment.
- Manage events onsite including running briefings and management of onsite staff and vendors.
- Arrange trophy ordering, rehearsals and table plans for awards dinners.
- Venues and venue sourcing team
- Suppliers
- Event team – sales, production, marketing, customer services, editorial
- Own team – operations
- Management team
- Delinian specialists – legal, risk, data protection, security, compliance
- Clients
- Extensive experience managing awards and a wide range of stakeholders, from judges to creation of submission portal, engaging hosts and writing scripts.
- Proven track record in the successful strategic, operational, and financial planning and delivery of awards and conferences and exhibitions
- Strong negotiation and contracting skills with venues and suppliers.
- White glove experience for clients and customers implementation
- Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively.
- Led and implemented ESG and I&D initiatives for events and awards.
- Proven experience in managing compliance and roll out risk policies and documentation affecting international events and awards.
- Self-motivator and motivating the team to achieve deadlines for all aspects of awards and events.
- Confident decision-making thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made.
- Able to demonstrate that you have worked with research/editorial teams/event teams to develop effective processes.
- Experience of using table planning/ floor planning software
- Foreign language
- Project managing events/projects and teams in other departments.
- Curious with an active interest in monitoring industry trends and other events to inspire new ways to improve our event delivery.
- Experience using Cvent, Salesforce and NetSuite are desirable but not essential.
- First Aid qualified/IOSH Managing Safety Certificate
- Work well under pressure and to deadlines
- Customer first approach and results driven.
- A willingness to travel and preparedness to work late shift/overnight on occasion.
- Able to challenge the status quo and seek continuous improvement.
- Confidence to trust their own decision-making ability.
- Positive influencer and able to self-motivate themselves and their colleagues.
- Manages change and is open to change.
- Conflict competent and opinionated
- Ability to own and follow-through on projects required and issues raised.
- Agile and adaptable
- Manages change and is open to change.
- You will receive a competitive salary as well as other benefits, including pension, private medical insurance, paid holidays and other discretionary gifted days.
- Access to LinkedIn learning for continual personal development opportunities
- We offer hybrid working arrangements (with attendance in the office a minimum of once a week) and place a strong emphasis on a good work/life balance.
-
Operations Manager
1 month ago
Ruby GmbH London, United Kingdom EmployeeAt Ruby your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby we keep breaking new ground. · Bei uns wird dir garantiert nicht langweilig, denn du: · Übernimmst die Leitung des operativen Tagesgeschäfts · Führst ...
-
Operations Manager
3 weeks ago
IQPC Ltd London, United Kingdom Full timeAbout UsThe International Quality and Productivity Centre (IQPC) are devoted to creating and executing content driven B2B events for senior executives globally. We are an entrepreneurial business and a market leader recently celebrating our 50-year anniversary. With offices in Ne ...
-
Operations Manager
3 weeks ago
AVjobs Ltd London, United Kingdom**The Opportunity** · This is a great opportunity to work within a leading end-to-end audio-visual solutions provider as their Operations Manager. · Your role will be general management of day-to-day running of the Operations Department. You will oversee high-level HR duties for ...
-
Operations Manager
3 weeks ago
Agreus Limited London, United KingdomOur client is an investment manager for UHNW family wealth. They invest across all asset classes - liquid, illiquid, private assets with allocations to ETFs, futures for liquidity & risk control, managed semi-liquid and illiquid assets (PE, VC, RE, NR) anddirectly into private as ...
-
Operations Manager
3 weeks ago
Health Management London, United Kingdom**Introduction** · **Be part of something great** · Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a prof ...
-
Business Operations Manager
3 weeks ago
Oviva United KingdomAnalysierst Du gerne Prozesse und suchst immer nach Verbesserungsmöglichkeiten? Hast Du bereits erste Consulting- oder Führungserfahrungen? Dann bist Du bei Oviva richtigWarum Oviva ?Um eine gesündere Zukunft für alle zu gewährleisten, ist es unsere Mission, Menschen mit gewichst ...
-
Operations Manager
3 weeks ago
Demob Job Ltd London, United KingdomAre you an experienced Manager looking to take the next step in your career? If so, this could be the ideal opportunity for you. I am currently recruiting for an **Operations Manager**to join my clients growing medical practice in North West London. As **Operations Manager,** you ...
-
Operations Manager
3 weeks ago
Consult London, United KingdomJoin a company that believes their employees are at the heart of what we do. They provide world-class treatment for those suffering with addiction in comfortable and affordable facilities across the UK. This is an exciting opportunity to join a company thatpromotes learning, prog ...
-
Operations Manager
3 weeks ago
Daniel Owen Ltd London, United Kingdom**Operations Manager** · **London** · **£75K - £80K + Package** · **Property Maintenance** · Daniel Owen are proud to be representing a leading Maintenance Contractor in the London area who are looking for a brand new Operations Manager to join their team covering Major Planned w ...
-
Operations Manager
2 weeks ago
Computer Futures London, United KingdomI am currently looking for an Operations Manager to join a global company on a 3 month contract. · Inside IR35 · £350 per day · London (majority remote) · 3 month contract · As the Global Mobility Operations Manager you will be responsible for the end to end management of operati ...
-
Operations Manager
3 weeks ago
Private London, United KingdomOne of the UK's fastest growing Asian Street food brands is hiring Our plan is to take London by storm and is looking for an Hospitality Operations Manager to drive the growth of the brand across the London area. · As an Operations manager you will be responsible for managing all ...
-
Operations Manager
3 weeks ago
Netbox Recruitment London, United Kingdom**Operations Manager** · **Remote - must be accessible to London office for meetings** · **up to £65,000 pa** · This role, which is new within the organisation, is supporting the Global COO and Sales Directors to help analyse the business as a whole, and to help shape its future ...
-
Operations Manager
3 weeks ago
Harrison Holgate London, United KingdomPosition: Operations Manager · **Salary**: £45,000 · Location: City of London · Hybrid: Yes · A great opportunity for an insurance professional keen to focus their career in the managerial space as an Operations Manager with a speciality MGU due to a recent internal promotion · Y ...
-
Operations Manager
3 weeks ago
Pod Talent London, United KingdomI am super, super excited to be collaborating with a fantastic health and well-being e-commerce business who are currently looking to add an Operations Manager role to their small but growing team based in Central London. · In this role, you will be responsible for taking ownersh ...
-
Operations Manager
2 weeks ago
Henley Executive Ltd London, United KingdomOperations Manager · Central London · £50,000 · We have an opportunity for an Operations Manager to join anestablished Managed Print and Technology Services business in central London and head up their Operations team. · As Operations Manager you will take responsibility for the ...
-
Operations Manager
3 weeks ago
Au Pair in America London, United Kingdom**Position**: Operations Manager (Maternity Cover) · (12 month Max Term Contract) · **Reporting to**:Deputy Director · **Location**:Kensington, London · Over 4,000 young people from over 60 countries around the world choose to work and study abroad with the Au Pair In America pro ...
-
Operations Manager
2 weeks ago
Live Recruitment London, United Kingdom**2 DAYS HOME WORKING OFFERED - **Your chance to join a leading conference and exhibition organiser and take your career to the next level · **THE COMPANY** · This leading conference and exhibition organiser are renowned for organising and delivering award winning exhibitions and ...
-
Operations Manager
3 weeks ago
Fusion Recruitment London, United KingdomOur Client is currently seeking an experienced **Operations Manager** to join their team in County **Galway.** · ** ** · - Have 3 years previous Management experience in a hotel. · - Have excellent people management skills and ability to motivate the team. · - Have excellent atte ...
-
Operations Manager
3 weeks ago
The Graduate Project London, United Kingdom**Main responsibilities**: · - To oversee bookings, reception, and events services including catering, bars, and audio-visual requirements · - Attend weekly meetings with the Group Events and Accommodation Executives on updates of incoming groups, events, and clients. · - To upse ...
-
Operations Manager
2 weeks ago
Twentyfour Recruitment Group London, United Kingdom Part timeA new and exciting part-time Operations Manager has come up working for a leading, well established and renowned Charity based in North London in near vicinity to the Barnet area. · This will be a part-time position and you will be expected to work approximately 20 hours a week f ...
Awards Events Operations Manager - London, United Kingdom - Delinian
Description
Job DescriptionEvents Operations & Awards Manager
London, UK
What will you do?
As the Event Operations & Awards Manager you will be an experienced events manager who can confidently manage end-to-end delivery of two awards ceremonies of 500+ people as well as conference and exhibitions in the event schedule. You will have complete end-to-end delivery from launching the awards campaign via a portal, managing the judging process, adhering to Delinian Awards policies, operational management, including full budgetary control whilst maximising profitability.
PRINCIPAL ACCOUNTABILITIES
KEY INTERFACES
KNOWLEDGE, EXPERIENCE AND SKILLS
ESSENTIAL
DESIRABLE
BEHAVIOURIAL COMPETENCIES
BENEFITS AND WORKING ARRANGEMENTS
About us.
Delinian is a global B2B information-services business. Delinian's brands provide actionable data, analysis, intelligence and access in markets where information and convening market participants are valued. Delinian has customers in more than 140 countries and over 2,200 employees located in North America, South America, Europe and Asia.
Delinian provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
