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    Accommodation Officer - United Kingdom - Glasgow Bus Partnership

    Glasgow Bus Partnership
    Glasgow Bus Partnership United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    Contract Type:
    Temporary


    Position Type:
    Full Time
    The opportunity has arisen to recruit a new staff member for the Revenue & Property Team.

    The Revenue & Property Team plays a pivotal role within the homeless service provided to residents of the city.

    We link in with Social care Workers, Property Management Team, Property Allocation team and external agencies to ensure positive outcomes for service users.

    We offer a modern office base in a central location, while duties are carried out city wide.
    A flexible working arrangement, subject to the needs of the service, is in place.

    The role of Revenue & Property Officer is challenging but rewarding and would suit a dynamic, customer focussed individual with the ability to manage their own caseload, the ability to work enthusiastically as part of a fast-paced team, dealing with the needs of some of the most vulnerable members of the community is essential.

    Good communication skills, problem solving skills and computer literacy are also essential.

    The main duties of the position are managing the rent accounts of residents in temporary accommodation to ensure maximum benefit uptake and reduced levels of rent arrears.

    This will involve visits to customers in their temporary accommodation as well as by telephone.
    Experience of Housing Benefit legislation and debt management are desirable.

    The other main function of the post is to meet with service users to complete the necessary paperwork for their temporary furnished flats.

    this includes, occupancy agreements, Housing Benefit applications and explaining tenancy rules and responsibilities.

    We have a full, modern induction and training plan in place for new members of the team as well as ongoing support.

    There is also scope for creative working within an established framework. This post is temporary for a period up to 31/03/25.
    For more information on Glasgow City Health and Social Care Partnership (GCC) please visit the following websites:
    Alternative Application Packs can be requested in other formats for example, Large Print, Braille, Audio and other languages.

    To request an alternative Application Pack please phone Packs will be posted out to you within 3 working days of receiving your telephone request.

    For further information about working for us please refer to our website Working for us
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