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Bedford

    Operational Manager - Bedford, United Kingdom - East London NHS Foundation Trust

    East London NHS Foundation Trust
    East London NHS Foundation Trust Bedford, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job summary

    To ensure there are effective systems that supports the provision of high quality care and treatment to an identified group of patients.

    Foster a learning care environment that teaches, develops, and supports staff to fulfil their role requirements.

    To manage and organise work as required.

    Take responsibility for the development and delivery of evidence based practice for service users with complex needs, ensuring that it supports and reflects service user individual needs, Trust objectives and professional guidance.

    Lead on creating an environment that promotes critical reflection to improve care outcomes utilising evidence based practice and embedding QI.

    Develop ways in which to receive service user and partner feedback and adapt service provision accordingly.

    Ensure that high quality care provision with highly complex service users and groups is provided.

    Main duties of the job

  • Ensure and develop service user centred multi-disciplinary approach to care
  • Develop the systems, staff skills, and abilities to provide assessment, planning, implementation and evaluation of care in keeping with evidence based practice.
  • Lead in direct care to complex service users or groups of service users and role model to junior staff.
  • Developing a learning environment and opportunities for staff to obtain specialist guidance relevant to complex care or clinical speciality
  • Ensuring that a high standard of practice is maintained in relation to the detention of mentally ill clients under the Mental Health Act and Deprivation of Liberty Safeguards. Ensuring that least restrictive practices are promoted within individual care.
  • Ensure that the team develops and implements specialist programmes of care which could include individual and group interventions.
  • Ensure that care reflects individual and cultural needs
  • Ensuring that all practices are within the guidelines set out by the NMC and other professional groups and are in accordance with Trust policies.
  • Knowledge of complex safeguarding issues and input into management processes
  • Ensure care pathway issues are addressed in the best interest of the service user and carers
  • Ensure that the ward environment is pleasant, clean, comfortable and suitable for its use at all times liaising with other departments as necessary.

    • About us

    Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

    Job description

    Job responsibilities

  • Ensure and develop service user centred multi-disciplinary approach to care
  • Develop the systems, staff skills, and abilities to provide assessment, planning, implementation and evaluation of care in keeping with evidence based practice.
  • Lead in direct care to complex service users or groups of service users and role model to junior staff.
  • Developing a learning environment and opportunities for staff to obtain specialist guidance relevant to complex care or clinical speciality
  • Ensuring that a high standard of practice is maintained in relation to the detention of mentally ill clients under the Mental Health Act and Deprivation of Liberty Safeguards. Ensuring that least restrictive practices are promoted within individual care.
  • Ensure that the team develops and implements specialist programmes of care which could include individual and group interventions.
  • Ensure that care reflects individual and cultural needs
  • Ensuring that all practices are within the guidelines set out by the NMC and other professional groups and are in accordance with Trust policies.
  • Knowledge of complex safeguarding issues and input into management processes
  • Ensure care pathway issues are addressed in the best interest of the service user and carers
  • Ensure that the ward environment is pleasant, clean, comfortable and suitable for its use at all times liaising with other departments as necessary.
  • Ensure that the service provides holistic care that incorporates excellence in physical health care management and address any deficits

    • Additional skills, knowledge intervention might include non-medical

    Person Specification

    Education/ Qualification/ Training

    Essential

  • Registered Nurse (Mental Health)

    • Education/ Qualification/ Training

    Essential

  • Evidence of Leadership / Management Training

    • Experience

    Essential

  • Experience of working as a clinical lead in a mental health environment at band 7 level or above

    • Experience

    Essential

  • Experience of leading and working with a multidisciplinary teams

    • Knowledge and Skills

    Essential

  • Excellent verbal and written communication skills

    • Knowledge and Skills

    Essential

  • Excellent verbal and written communication skills

    • Knowledge and Skills

    Essential

  • Excellent clinical skills with complex service users and their care

    • Other

    Essential

  • Motivate team to providing the highest standards of care in a changing service

    • Other

    Essential

  • Flexible working patterns in line with service needs
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