- Maintain CBRE notice boards on site (including QHSE)
- Ensure CBRE Induction Booklet is maintained and current with any changes
- Ensure CBRE Escalation Procedure is maintained and current with any changes
- Ensure QHSE documentation is maintained and readily available using CBRE systems e.g. Observation Reports, Training Matrix & competency records, PPE, Uniform, Tools, Toolbox talks
- Completion of Subcontractor Attendance Packs records and uploads to Client Sharepoint
- Ensure CBRE Organisational Chart is maintained and current with any changes
- Issue of monthly PPM notifications to the Client Service Desk and records updated on CAFM System
- Management of employee Vetting following the Client internal process
- Management of Client BPSS / SC Clearance for all CBRE Employees and Subcontractors
- Ark Portal CBRE employee administration, ensuring records are current and booking in visitors and deliveries
- Monitor and maintain the Attendance Planner and Shift Rota
- Collate and process Timesheets weekly
- Maintain people records such as new starters, Leavers, absence and any changes in staff
- Assistance with new starter IT setup
- Communicate effectively and build / maintain relationships at all levels with internal and external customers
- Answer calls and emails in a professional and timely manner
- Prepare, attend and actively participate in monthly CBRE Contract Review meetings
- Plan and arrange Subcontractor call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs
- Assist management team with monthly Customer Report
- Ensure use of Preferred Suppliers is maximised and best practice "better buying" is in place with the ability to challenge supplier pricing
- Review Subcontractor performance and feedback through appropriate systems 'MySupplier' and 'ValueTrack'
- Ensure CBRE systems (e.g. MySupplier, Webquote, Dynamics) are in use and kept updated
- General Contract Management support for the Lead Contract Support and Account Manager
- Ensure integrity of financial transactions for contract
- Completion and management of Financial weekly reporting (Invoice Pool, Open Purchase Orders, Paid and Unpaid WIP, Debt, Overtime and Expenses), presenting to the Account and Business Unit weekly
- Create / raise Extra Works jobs on CBRE inhouse system 'Webquote' with accuracy and in a timely manner
- Monitor Webquote Extra Work Client job approvals daily and raise accurate Service Orders and Purchase Orders in a timely manner
- Webquote housekeeping and weekly update and action calls with the Client
- Management of monthly chargeable Consumable Tracker, raising consumable Purchase Orders in a timely manner
- Raising non-chargeable Purchase Orders
- Management of non-chargeable spend weekly
- Daily review and process of Subcontractor and Supplier invoices, managing disputes within 30-day SLA
- Hold weekly WIP updates and complete 3-month Extra Work forecasting with Account Manager
- Open Purchase Order and EW accrued aged management
- Monthly review and management of annual maintenance Purchase Orders
- Annual Contract renewal assistance with Lead Contract Support and Account Manager
- Client Debt management, ensuring disputes are resolved within 30-day SLA
- Completion of monthly Extra Works Billing Submission and Client approvals in line with SOX Compliance
- Raise Extra Work sales invoices in line with company deadlines at the correct margin
- Month end reporting review and completion (EW Margin, Overtime and Expenses, Labour Allocation)
- O1 and S1 understanding
- Review P&Ls Monthly with Account Manager and influence P&L result
- General Financial Support for the Lead Contract Support and Account Manager
- Organised, ability to proactively plan workload
- Structured
- Logical
- Works in a clear and consistent manner
- Attention to detail
- Thorough in carrying out a tasks with a high degree of accuracy
- Confident and effective in putting across point of view to others
- Persistence
- Does not let issues go and follows through to resolution
- Customer and team focus
- Facility in Math - E
- Facility in English - E
- MS Office - E
- Word - Intermediate - E
- Excel - Intermediate - E
- PowerPoint - Intermediate - E
- Visio - D
- Outlook - Intermediate - E
- Customer Service Experience - E
- Purchasing and Finance Experience - E
-
Contract Support
1 week ago
ABM Ruislip, United Kingdom**Description**: · **Contract Support Administrator** · **Location: ABM Heathrow Office, WBC 3** · **Salary: £30,000** · **ROLE OVERVIEW AND PURPOSE** · To provide high quality, professional administrative support to the business. To work alongside the Operations and Finance Supp ...
-
Contracts Manager/Accounts Support:
3 days ago
rvtv security group ltd Hertford, United Kingdom Full timeContracts Manager/Accounts Support: · We are a security system Installer and Maintainer. We have been providing security solutions both commercial and residential for over 20 years and is one of a Hertfordshire's leading security providers. · We are currently looking to recruit o ...
-
Contract Support Administrator
1 week ago
Wild Berry Associates London Ruislip, United KingdomOur client based near Ruislip is looking for a very experienced technical contracts administrator to join the operations and finance support department. To provide high quality, professional administrative support to the business. To work alongside the support teams to maintain a ...
-
Contract Support
3 days ago
Rigford Ltd Potters Bar, United KingdomJob Summary: · A company vehicle will be provided. Must be willing to travel around the South East. · Duties · - Carry out pre contract meetings · - Pre and Post inspect works · - Assist in the planning and organising of works from start to finish · - Liaising with residents · - ...
-
Contract Support Keyholder
1 week ago
Ward Security St Albans, United Kingdom**Position**: Relief Keyholder · **Pay rate**: £11 · **Shift Pattern**: Various · **Location**:_**Van based in Haynes, St Albans, West Wycombe**_**. Areas covering include Reading, Heathrow and Luton** · **Must have**: · - Full UK Driving license (Must include Manual) · - Good cu ...
-
Contract Support
1 week ago
Reed Business Support Heathrow, United Kingdom**_Are you super organised with strong administration skills? Able to understand and interpret CAD diagrams?_** · - **Main responsibilities: **_ · - Day to day operation of a CAFM and Financial system (full training will be provided) · - Daily liaison and updates with key custome ...
-
Contract Support
2 days ago
ISS Facility Services Buckinghamshire, United Kingdom**Banking**: · *** · **Business Area: Banking**: · *** · **Place of Work: Buckinghamshire** · *** · **Contract Type: Permanent** · *** · **Hours: 40** · *** · *** · **Context** · *** · **ISS provides integrated facilities management services to a client with a national portfolio ...
-
Contract Support
1 day ago
Preston Recruitment Ltd London, United Kingdom**Contract Support - Facilities Management - Feltham, Middlesex** · Your new employer is an industry leading Facilities Management service provider, with a large portfolio of commercial properties and contracts across the UK and the rest of the world. We are looking for an experi ...
-
Contract Support
5 days ago
HVAC Recruitment LTD London, United Kingdom**Contract Support** · **London - NW1** · **Monday to Friday / 8am-5pm** · **Salary - £30,000** · Our client currently has an opportunity for a **Contract Support** to be based on a prestigious educational contract in NW1. This role offers an opportunity for hybrid working, with ...
-
Contract Support
1 day ago
Preston Recruitment Ltd London, United Kingdom**Contract Support Administrator - Facilities Management -City of London** · Your new employer is a market leading Facilities Management service provider who have a high-profile portfolio of commercial properties across The City of London and the rest of the world. Offering a lar ...
-
Contract Support
1 week ago
CBRE London, United KingdomPosted- 23-Nov-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Administrative- Location(s)- London - England - United Kingdom of Great Britain and Northern Ireland**JOB SUMMARY** · The purpose of this position is to provide administrative management of s ...
-
Contract Support
2 hours ago
ABM London, United Kingdom**Description**: · **JOB TITLE**:Contract Support · LOCATION: London office & Hybrid working · ** HOURS**:Mon-Fri, 40 hours a week · **OVERVIEW OF JOB DESCRIPTION** · **Main Duties & Responsibilities**: · To be the dedicated, site based, contract administrator and provide perform ...
-
Contract Support
6 days ago
Atalian Servest London, United Kingdom**Job Reference: /NL/15-12/769/5** · **Job Title: Contract Support - PPM** · **Location: London - Applicants must have the right to work in the UK** · **Salary: Competitive** · **Contract: Permanent** · **Hours per week: Monday,Tuesday,Wednesday,Thursday,Friday - 08:00 - 16:30, 0 ...
-
Contract Support
6 days ago
Atalian Servest London, United Kingdom**Reference: /TM/10-08/537/19/FR1** · **Job Title: Contract Support Administrator** · **Salary: Competitive** · **Working Hours: Monday to Friday - 07:00 - 19: hours per week** · **Location: London** · **Business Overview** · The Atalian Servest workforce is made up of 30,000 pas ...
-
Contract Support
1 week ago
CBRE London, United KingdomPosted- 13-Feb-2024- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Facilities Management- Location(s)- London - England - United Kingdom of Great Britain and Northern Ireland**Company Profile** · CBRE is the global leader in real estate services and leverage ...
-
Contract Support
6 days ago
CBRE London, United KingdomLONDON & SOUTH EAST · Role Purpose · To provide exceptional customer service and comprehensive financial and administrative services to the client and the contract. In order to be successful in the role it is key that the Contract Support understands procedures, processes and ope ...
-
Contract Support
1 week ago
Resourcing Group Berkshire, United Kingdom**Purpose of the Job** · To provide exceptional customer service and a comprehensive operational, financial and administrative service through supporting the Account Leadership Team on contract. It is key that the Contract Support understands procedures, processes and operates th ...
-
Contract Support
1 day ago
Atalian Servest London, United Kingdom**Job Reference: /NL/15-12/769/5/RP** · **Job Title: Contract Support - PPM** · **Location: London - Applicants must have the right to work in the UK** · **Salary: Competitive** · **Contract: Permanent** · **Hours per week: Monday,Tuesday,Wednesday,Thursday,Friday - 08:00 - 16:30 ...
-
Contract Support
2 hours ago
CBRE GWS London, United Kingdom**Company Profile** · CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real es ...
-
Contract Support
1 week ago
Elite Security Romford, United Kingdom**Specific Duties and Responsibilities**: · - Planning of PPM teams · - Answering the telephone and dealing with general enquires with existing and · potential new customers whilst logging any requests. · - Assisting with arranging parts & equipment, planning the Engineers' days ...
Contract Support - Watford, United Kingdom - CBRE
Description
Job Title: Contract SupportBusiness Sector: Data Centre Solutions
Location: Watford, UK
COMPANY PROFILE
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.
Purpose of the Job
Quality, Health, Safety and Environment
D = Desirable; E = Essential
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.