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    Legal Operations Manager - London, United Kingdom - Collinson

    Collinson
    Collinson London, United Kingdom

    1 week ago

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    Description

    Please note this is a fulltimehybrid role with 2 days a week in London Bridgeoffice.

    Previousexperience of working within legal teams and driving delivery ofContract Lifecycle Management (CLM) toolisrequired.

    Collinson is the globalprivatelyowned company dedicated to helping the world to travelwith ease and confidence. The group offers a unique blend ofindustry and sector specialists who together provide marketleadingairport experiences loyalty and customer engagement and insurancesolutions for over 400 millionconsumers.

    Collinson is the operator of PriorityPass the worlds original and leading airport experiences programme.Travellers can access a network of 1500 lounges and travelexperiences including dining retail sleep and spa in over 650airports in 148 countries helping to elevate the journey intosomething special. We work with the worlds leading payment networksover 1400 banks 90 airlines and 20 hotel groupsworldwide.

    We have been bringing innovation tothe market since inception from launching the first independentglobal VIP lounge access Programme Priority Pass to being the firstto sell direct travel insurance in the UK through Columbus Directand creating the first loyalty agency of its kind in the travelsector with ICLP. Today we still invest heavily in innovation toensure that we continue to deliver superior customerexperiences.

    Key clients include Visa MastercardAmerican Express Cathay Pacific British Airways LATAM Flying BlueAccor EasyJet HSBC Chase HDFC.

    Our mission isfocused on doing good beyond profit which for us means we seek outopportunities for our people to share in our success and that wegive back to the communities and people within which wework.

    Never short of ambition the success of ourbusiness is delivered through the diverse and talented team of over1800 global colleagues.

    Purpose ofthe job

    As a member ofthe Legal team at Collinson you will take on a broad range ofresponsibilities focused on driving efficient and effectivedelivery of legal services. You will report to the SVP Global GroupGeneral Counsel and spearhead the design management andimplementation of strategic initiatives meant to advance the Legalfunctions mission.

    To begin with you will beworking on an exciting new project supporting the successfuldelivery of the DocuSign CLM (Contract Lifecycle Management) acrossall of Collinsons entitiesglobally.

    KeyResponsibilities

    Manage andoversee a variety of Legal Operations projects and initiativesincluding designing and implementing legal technology and processimprovement solutions. This will include supporting with thedelivery of DocuSign CLM across Collinsonglobally.

    Develop and maintain policies andprocedures for the Legal function.

    Proactivelyidentify and incubate initiatives that advance Legals strategicpriorities around efficiency simplification continuous improvementand value creation.

    Implement best practicesautomation and technology solutions to drive efficiency and processimprovement.

    Liaise with Legal functional andregional teams to understand challenges and drive coordinatedstrategy to streamlineprocesses.

    Knowledge skills andexperience required

    Experiencewithin inhouse legal operations team working alongside risk andcompliance.

    Experience in managing legalprojects.

    Basic knowledge of project managementpractices and tools.

    Proficient in MicrosoftOffice Suite.

    Strong analytical mindset andability to recognise trends report issues and translate data intoactionable insights.

    Exceptional criticalthinking and problemsolving skills.

    Strongcommunication skills relationship building and globalacumen.

    Collinsonis an equal opportunity employer and welcomes differences in alltheir forms including: colour race ethnicity gender identity sexualorientation neurodivergence family status age individuals withdisabilities and people from all backgrounds cultures andexperiences as we strongly believe this contributes to our ongoingsuccess.

    We are focused oncontinually evolving our purpose driven high performing cultureproviding an environment where our people have the opportunity toachieve their full potential and do interesting and meaningfulwork. Our company values are: Act smarter Do the right thing Oneteam and Be insight led. These help guide everything we dointernally in terms of how we think act and interact right throughto how we deliver value to our customers and clients.

    In your application pleasefeel free to note which pronouns you use (For example she/her/hershe/him/his they/them/theirsetc).

    If you need any extrasupport throughout the interview process then please email us at

    We also have our very ownBeacons (Domestic Abuse Advisors) supporting within each of ourglobal offices. Our Beacons will be your point of contact if you orsomeone you know needs support.

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