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    Global QA Claims Governance and Controls Consultant - London, United Kingdom - AXA

    AXA
    AXA London, United Kingdom

    2 weeks ago

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    General Business Catchall
    Description
    Global QA Claims Governance and Controls Consultant

    London, UK

    Global Claims Quality Assurance ("QA") form part of the Global Claims Team.

    The QA team's core aim is to assist Claims functions by providing support and expertise to all internal and external claims related activity.


    The Global QA Claims Governance and Controls Team is responsible for the oversight of the Global Claims Governance & Risk Control Framework.

    The Internal Control framework is an important pillar of Risk Management.

    It helps management understand risks faced and reduces operational risks allowing for targeted actions to mitigate risks in line with the risk appetite framework.

    It ensures ultimately that in key internal controls are implemented, documented, assessed, and monitored in front of material risks with clear management accountabilities.

    DISCOVER your opportunity

    What will your essential responsibilities include?

    • Assist with maintenance of the Internal Claims Controls Programme (ICP)
    • Assist in claims' authority process ensuring transparency and adherence to company, regulatory and group standards.
    • Assist with delivery of the Global Claims Handling Principles document ensuring timely input of from stakeholders, delivery, and training to claims staff ensuring that the principles meet Group and regulatory standards.
    • Assist with the maintenance and submission of the Claims Quarterly Operational Risk (OPERA) return to the Risk, Validation and Governance team.
    • Assist with the tracking and reporting to Claims Leadership Team of Claims Internal Audit related action points.
    • Contribute towards the production and circulation of the QA Global Claims Quarterly dashboard which provides key stakeholders with a high-level overview of key findings, trends, risks, and themes.
    • Finally, and in addition to the above key accountabilities, you may be required to undertake other duties from time to time as the Company may reasonably require.
    You will report to Global Head of Claims Governance and Controls

    SHARE your talent

    We're looking for someone who has these abilities and skills:


    Required Skills and Abilities:

    • A strong understanding of working within a insurance claims / Insurance controls environment. This is ideal for anyone who has been in a Claims or Risk role for a few years and looking for a role with broader scope
    • Bachelor's degree or insurance industry designation desirable
    • Ability to challenge and to give independent opinions.
    • Ability to interact with and multiple stakeholders.
    • Strong organizational, communication and presentation skills.
    • Good data analysis skills including proficiency in the use of MS Excel/ Power Point / Power BI
    • Additional language skills are desirable.
    FIND your future

    AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.


    How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.

    With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

    Learn more at

    Inclusion & Diversity


    AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.


    At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success.

    That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential.

    It's about helping one another — and our business — to move forward and succeed.

    Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe

    Robust support for Flexible Working Arrangements

    Enhanced family friendly leave benefits

    Named to the Diversity Best Practices Index

    Signatory to the UK Women in Finance Charter

    Learn more at AXA XL is an Equal Opportunity Employer.

    Sustainability

    At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future.

    Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.


    Our Pillars:

    Valuing nature:
    How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future.

    We're committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.


    Addressing climate change:
    The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption.

    We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.

    Integrating


    ESG:
    All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.

    AXA Hearts in Action:

    We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs.

    These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

    For more information, please see
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