- Produce and revise designs in AutoCAD MEP and Revit.
- Provide technical support to the customers from mechanical, electronic, and control perspectives by responding to technical support tickets (PIDs), tracking PIDs through to resolution with agreed time limits, and diagnosing and troubleshooting technical issues.
- Provide technical and commercial support to the internal sales team.
- Review M&E specifications/schedules, check drawings and technical specifications, and obtain any missing information from the customer.
- Produce and issue quotations, project proposals, fan schedules, bills of materials, and information packs in a timely manner.
- Supporting the Field Engineer visits as required.
- Produce full AutoCAD and Revit ventilation designs within 3 months of starting (training resources will be provided if required).
- Maintain clear, concise, and effective business communication primarily through the company CRM system, including updating and adding customer records.
- Maintain a high level of technical support customer service in a professional and timely manner and uphold company standards with a conscientious and proactive approach.
- 25 days holiday (plus bank holidays)
- Additional birthday leave
- Contributory pension scheme
- Key performance bonus
- Private medical insurance
- Life assurance
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Technical Delivery Support
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Biffa Waste Services High Wycombe, United Kingdom**A quick look at the role** · The Technical Delivery Support is desk provides project support for acquisitions, expansion of the business and any business as usual change requests · **Your core responsibilities** · - Provide support to the business on M&A activity · - Support an ...
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Technical Support Co-ordinator
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James Andrews Recruitment Solutions Buckinghamshire, United Kingdom**Job details**: · - Posted 27 January 2023 · - Salary £16.10 on an umbrella basis · - LocationBuckinghamshire · - Job type Temporary · - DisciplineProperty Management & Construction · - Reference41787 · - Contact NameDaniel Bennett · **Job description**: · Our client, based in B ...
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Questar Auto UK Luton, United Kingdomconsists**About us** · Questar Auto UK is a provider of Telematics and other driver performance & operational improvement tools. Our portfolio includes customers from central government, councils, police forces, fire services and NHS organisations. We also supply services to many ...