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    Customer Collections Advisor - Salford, United Kingdom - Page Personnel Secretarial & Business Support

    Page Personnel  background
    Freelance
    Description

    As a Customer Collections Advisor you will be responsible for liaising with a UK customer base and collecting immediate payments.

    Client Details

    Our client is a well-established leading business within the business and professional service field. They are looking for an experienced Customer Collections Advisor to join their Salford team on a 6 month FTC.

    Description

    As a Customer Collections Advisor you will:

    • Making outbound calls to customers collecting debt payments
    • Triage complex debtor issues to the correct teams
    • Taking payments by debit or credit card
    • Signing customers up to Direct Debit payments
    • Considering next steps when debts are unrecoverable
    • Other ad hoc duties as and when required

    Profile

    To be successful in this role:

    • 2 years experience within a call centre environment
    • Able to work well under pressure and prioritise own workload
    • Capability to be both personable and firm with clients, to resolve any issues and collect any money owed
    • Excellent attention to detail and high degree of accuracy is imperative
    • Excellent communication and relationship-building skills

    Job Offer

    In return, our client can offer:

    • 6 month FTC
    • Immediate start
    • Possibility of being made perm
    • Good working culture & environment

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