Jobs
>
Operations Manager
>
London

    Operations Manager - United Kingdom - Candour Solutions

    Candour Solutions
    Candour Solutions United Kingdom

    2 weeks ago

    Default job background
    Description


    Operations ManagerHybrid/Remote (must be available to commute to Manchester)£35,000-£40,000We're looking for an Operations Manager to join a lively and dynamic Manchester based Marketing Agency.

    In this position, you will play a crucial role in ensuring the smooth and efficient operation of the agency, as well as the daily tasks that revolve around managing people, processes, resources, and strategy to meet goals and objectives.


    What we're looking for:
    -1-5 years experience in an Operations role within a Marketing Agency-Excellent communication skills
    • Expertise across operational strategy planning
    • Notable Team Leadership

    Role Responsibilities:

    Strategic Planning:
    Responsible for overseeing the development and execution of strategic plans and working closely with the CEO and other members of SLT to ensure that the company is on track to meet its long-term goals

    Operational Oversight:
    In charge of the day-to-day operations of the company. This includes working with various departments, ensuring that processes run smoothly, and addressing any issues as they arise.


    Team Leadership:
    Lead and manage Operations Coordinator providing guidance, setting goals, and ensuring that each department is working toward its objectives

    Performance Monitoring:
    Track key performance indicators (KPIs) and metrics to assess the performance of different departments and the organisation as a whole and use this data to make informed decisions and improvements

    Problem Solving:
    Responsible for addressing operational issues and solving problems that arise on a daily basis. Work with department heads to identify problems and implement changes/fixes for them.


    Process Improvement:
    Continuously evaluate and improve operational processes to enhance efficiency and effectiveness. They may introduce new procedures or technologies/apps to streamline operations.


    Crisis Management:
    In the event of unexpected issues or crises, play a critical role in developing and implementing contingency plans to address these challenges

    Communication:
    Maintain extensive communication responsibilities, both internally and externally, communicate with employees, SLT and other stakeholders to convey important information and updates

    Meetings and Decision-Making:
    Participate in various meetings, including executive meetings and quarterly/annual meetings, contribute to decision-making and provide updates on the company's operations

    Talent Development/Recruitment:
    They may be involved in talent development and management, ensuring that the organisation has the right talent in place to achieve its goals, supporting other members of management with development objectives for various members of the business

    Adaptation and Innovation:
    Adapt to changing circumstances, keep updated on emerging trends and changes and may need to introduce innovative practices or technologies to keep the organisation competitive

    KPIs:

    Pod Productivity:
    Output per pod. Get the most output per pod and increase productivity.


    Pod Profitability:
    The profitability per team. Inject SOP & trainings that will allow each pod to handle the most amount of clients possible.


    Operational Cost Efficiency:
    Monitor overall costs it takes to deliver our service. Regular reviews on technology and Operating costs required to deliver the service.


    Operational Projects:
    Own the company projects. Work with the CEO to prioritise company projects. Deliver all projects on or ahead of time. Ensuring company progress does not halt.


    Deliverables:

    Operational Strategy Plan:
    Develop and present a quarterly operational plan based on the previous quarter numbers

    Business Reviews:
    Own the business reviews.

    Work with all other departments leaders to ensure the Monthly, Quarterly and Yearly reviews are completed to the highest standard.


    Client Onboarding Process:
    Streamline and improve the onboarding process. Regularly review this process to see if there's any room for improvement.


    Team Training Programme:
    Roll out quarterly training to refresh the team on current SOPs

    Process Optimisation Review:
    Conduct quarterly reviews on processes & costs to deliver service

    Hiring:
    Ensure we have a steady stream of candidates for important roles within the business. Ensure we have no downtime or risk.


    Perks:
    -£35-40K Salary DOE-32 holidays + birthday off-iPhone
    • Macbook
  • COREcruitment International

    Operations Manager

    3 weeks ago

    COREcruitment International London, United Kingdom Full time

    Job Title: Operations Manager – Luxury Hotel - London · Salary: Up to £60,000 + Bonus · Location: London · I am on the lookout for an Operations Manager to join this luxury hotel in London. My client is looking for a confident individual to join their team at this fantastic hotel ...

  • Arthur

    Operations Manager

    1 week ago

    Arthur London, United Kingdom

    An opportunity to join a well known insurance Broker operating withing the Lloyd's of London market. · Reporting to the Office Manager, the Operations Manager will help maintain the Operational Resilience and the compliance to Operational Resilience as defined by the FCA. · Addit ...

  • Qualserv Consulting

    Operations Manager

    2 weeks ago

    Qualserv Consulting London, United Kingdom

    You will · To manage the day-to-day provision of all passenger transport services · related to day centres, lunch clubs, special needs schools, mainstream · schools, colleges of further education, voluntary sector organisations and · other users of passenger transport, ensuring t ...

  • SUMMER-BROWNING ASSOCIATES LIMITED

    Operations Manager

    2 weeks ago

    SUMMER-BROWNING ASSOCIATES LIMITED London, United Kingdom Full time

    We are looking for a Operations Manager to work within the public sector. · Location: Hybrid working - London · About the role: You will be responsible for leading for management of the delivery of all CEDE contracts to include, generation of the Service Delivery Instruction, su ...

  • SIG plc

    Operations Manager

    3 weeks ago

    SIG plc London, United Kingdom

    SIG Plc. is a leading supplier of specialist building materials to trade customers across Europe with strong positions in its core markets as a specialist distributor of insulation and interiors products and as a merchant of roofing and exteriors products. · We are currently look ...

  • Howells Solutions

    Operations Manager

    2 weeks ago

    Howells Solutions London, United Kingdom

    **Operations Manager** · **Social Housing Planned Works** · **£65-80k / Permanent** · Here at Howells we are working with a leading property maintenance and refurbishment contractor to recruit an Operations Manager to run a Planned Works section of their business based out of Nor ...

  • K & D Recruitment

    Operations Manager

    3 weeks ago

    K & D Recruitment London, United Kingdom

    K&D are delighted to be recruiting for an Operations Manager for a fast growing business. The company are based in North West London but you will work from home covering the M25 and surrounding territories including Essex, Hertfordshire and Bedfordshire. · - Have you experience a ...

  • Clear IT Recruitment Limited

    Operations Manager

    1 week ago

    Clear IT Recruitment Limited London, United Kingdom

    **Our client is seeking an Operations Manager - Smart Buildings to join their growing London team.** · This role is with a company that builds, supports and optimises the IT infrastructure, networks and connectivity which drive global business performance. · The Operations Manage ...

  • Brite Recruitment Ltd

    Operations Manager

    1 week ago

    Brite Recruitment Ltd London, United Kingdom

    **OPERATIONS MANAGER** · **SOUTHWEST LONDON** · **Up to £60,000 + Bonus + Benefits** · A thriving Financial Institution based in Southwest London is looking for an Operations Manager to join their fast-paced and exciting team. · **ABOUT THE ROLE** · The Operations Manager will be ...

  • IQPC Ltd

    Operations Manager

    2 days ago

    IQPC Ltd London, United Kingdom Full time

    About UsThe International Quality and Productivity Centre (IQPC) are devoted to creating and executing content driven B2B events for senior executives globally. We are an entrepreneurial business and a market leader recently celebrating our 50-year anniversary. With offices in Ne ...

  • Bee Recruitment London Ltd

    Operations Manager

    2 weeks ago

    Bee Recruitment London Ltd London, United Kingdom Full time

    Operations Manager – Luxury Restaurant Group – 90k – 110k – London · Due to the group's growth, we are looking for an Operations Manager to oversee these 3 Fine Dining Restaurants in key locations in London. These restaurants are based around the quality of ingredients, luxury in ...

  • Alchemy Global Talent Solutions

    Operations Manager

    3 weeks ago

    Alchemy Global Talent Solutions London, United Kingdom

    Alchemy Global Talent Solutions is supporting a leading hospitality provider in their search for a Operations Manager. · The Operations Manager will have a hands-on role and will be responsible for the overseeing day to day operations, staff management and development, ensuring g ...

  • Broster Buchanan Ltd

    Operations Manager

    2 weeks ago

    Broster Buchanan Ltd London, United Kingdom

    Operations Manager - Meeting & Events · Location - London Hybrid 2/3 days · Salary DOE · Broster Buchanan are working with a well-established and award-winning International Travel & Event Management Company that are looking to recruit for an Operations Manager. · The main role o ...

  • Twentyfour Recruitment Group

    Operations Manager

    3 weeks ago

    Twentyfour Recruitment Group London, United Kingdom Part time

    A new and exciting part-time Operations Manager has come up working for a leading, well established and renowned Charity based in North London in near vicinity to the Barnet area. · This will be a part-time position and you will be expected to work approximately 20 hours a week f ...

  • Potensis Selection Limited

    Operations Manager

    2 weeks ago

    Potensis Selection Limited London, United Kingdom

    **Operations Manager** · This role would sit across three successful and growing businesses, that are now in need of an Operations Manager who can aid this continued growth. Reporting directly into the Managing Director, the role offers great exposure within all three business an ...

  • COREcruitment International

    Operations Manager

    3 weeks ago

    COREcruitment International London, United Kingdom Full time

    Excellent opportunity for a passionate and dedicated Operations Manager / Deputy General Manager or Food and Beverage Director with a strong background in F&B to join the Senior Team of this 4* Hotel in London. · Working alongside the General Manager you will specifically be resp ...

  • Bridge Recruitment

    Operations Manager

    2 weeks ago

    Bridge Recruitment London, United Kingdom

    **?Role**: Operations Manager · **Salary**:£43k plus package · **Job Status**: Permanent/Full-Time · **Location**:London · **Vacancy Reference**:VR/04809 · **Role Description**: · Bridge Recruitment are currently looking for an Operations Manager to join the Team of one of our cl ...

  • Konnect Personnel Ltd

    Operations Manager

    3 weeks ago

    Konnect Personnel Ltd London, United Kingdom

    Our client, a UK subsidiary of a reputable South Korean bank is looking to hire an Operations Manager. · **P OSITION**:Operations Manager - Settlement, IT, Resilience and General Affairs · **J OBO VERVIEW** · Manager in settlement, IT, Resilience and General Affairs ensures the B ...

  • Netpeak Software

    Accounting Operations Manager

    2 weeks ago

    Netpeak Software United Kingdom

    Якщо ти не уявляєш? як можна планувати щось без Google Spreadsheets і використовуєш таблички навіть поза роботою, розумієш важливість порядку в документообігу, обожнюєш докопуватись до суті, цифри твої найкращі друзі, — ми шукаємо саме тебе · Зараз ми розширюємося і шукаємо у ком ...

  • Howells Solutions

    Operations Manager

    2 weeks ago

    Howells Solutions London, United Kingdom

    **Operations Manager - Reactive / Responsive Repairs & Voids** · **North West London · £65K - £75K + package** · Working with a leading Social Housing Repairs & Maintenance Contractor, we are recruiting currently for an Operations Manager to join their team in North West London, ...