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    3rd Line Support Engineer - United Kingdom - Constant Recruitment Ltd

    Constant Recruitment Ltd
    Constant Recruitment Ltd United Kingdom

    2 weeks ago

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    Constant Recruitment Ltd provided pay range

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    Base pay range

    Service Delivery Engineer - 3rd Line

    Sittingbourne Salary: Circa £40k DOE Are you an experienced 3rd line Engineer looking to apply your skills in a dynamic, hands-on role? Looking for a diverse workday that mixes desk support, fieldwork, and innovative IT project installations? Ready to step into a role where your contribution is valued and you can genuinely make a difference? Working
    Hours: Flexible Shifts between 7 AM - 8 PM, Monday to Friday Join a progressive IT solutions provider where your passion for technology and service excellence is the heartbeat of our success. With a track record of delivering top-notch IT services for over two decades, they are a financially solid company with a expansive resource pool, including cutting-edge data centres and a robust network operations centre, all securely situated in Kent. Your Role: As a pivotal member of our service delivery team, you will be involved in a variety of tasks — from providing expert service desk support and solving complex problems remotely to implementing IT projects and services on-site. Under the guidance of the Senior Service Delivery Manager, you'll collaborate closely with team members to ensure our clients receive the best possible service. Requirements
    • Solid technical and communication skills.
    • A proactive attitude with a focus on solving problems and delivering results.
    • The ability to stay calm and effective under pressure.
    • Experience in a service desk role, ready to tackle both common and complex issues.
    • A familiarity with Microsoft technologies and the fundamentals of IT support and networking.
    • Previous experience of working in a Managed Services Environment would be desirable but not essential
    Technical Skills
    • Experience with Microsoft Desktop & Office systems, Server, and Virtualization.
    • Knowledge of Active Directory and network fundamentals like TCP/IP, DNS, DHCP, and VPN.
    • Ability to support hardware such as printers, desktops, and servers.
    • Understanding of email, antivirus, and backup software.
    • Experience with networking hardware and configurations (WAN, LAN, VLAN, VPN, WLAN).
    • Mobile devices/phones.
    • Microsoft 365
    What's in It for You? This isn't just another job; it's a chance to be part of a team that values your skills and offers the opportunity for growth they reward their team with competitive pay, a comprehensive benefits package, and a supportive work environment. If you are looking for a place where your skills will be appreciated and you can contribute to a team that's making waves in the IT industry, we would love to hear from you. Our client values diversity and operates a fair recruitment process free of discrimination. Due to the nature of this role, candidates will be expected to pass security clearance

    Seniority level

    • Seniority level

      Mid-Senior level

    Employment type

    • Employment type

      Full-time

    Job function

    • Job function

      Information Technology

    • Industries

      IT Services and IT Consulting

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