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Chippenham

    Support Engineer - Chippenham, Wiltshire, United Kingdom - Global Technology Solutions

    Global Technology Solutions
    Global Technology Solutions Chippenham, Wiltshire, United Kingdom

    6 days ago

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    Description
    If you are looking for support engineer jobs, we have a great opportunity for a first-line support engineer. This is a permanent role, and the salary range is between £22,000 and £25,000.

    You will be an IT Support Engineer with 1-2 years of service desk / Desktop support experience or be looking to progress from an entry-level IT background with a methodical approach to problem-solving who has an enthusiastic "can-do" attitude.

    You have ambition and a growth mindset, so you will be keen to learn, progress, and willing to study to become an exceptional technical professional and customers as well as providing a huge amount of future career opportunities.

    Firstly, you must have exceptional customer service skills and telephone manners.
    Secondly, experience working at a service desk
    Also, experience working with third-party software and solution providers
    Desktop support experience
    Office 365 Administration (passwords, users, groups, permissions)

    Firstly, ensure all communications to the Service Desk, phone calls, and emails are answered promptly and in a professional and courteous manner.

    Secondly, to request support by identifying, logging, and categorising incidents
    Finally, build, install, and configure computer hardware and software.
    Secondly, unlimited holiday
    Performance and salary reviews
    Enrolment into the Academy, aimed on your training and development needs with time available to complete during working hours
    Access to online courses, work related plus more, all at your fingertips
    Auto Enrolment pension scheme
    Staff and Customer referral scheme
    Great working atmosphere and balanced work environment – we are high
    performance and we take good care of each other
    Employee socials and events run by our Social Committee
    Lots of cake and fruit

    This is a fantastic opportunity to join a welcoming, dynamic company offering a great culture and the chance to build a successful career.

    Apply for support engineer jobs with GTS today
    Search for other great career opportunities on our jobs page
    A personalised and efficient recruitment service within the IT Industry
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