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Silverstone

    1st Line Technical Support Analyst - Silverstone, Northamptonshire, United Kingdom - The ONE Group Ltd

    The ONE Group Ltd
    The ONE Group Ltd Silverstone, Northamptonshire, United Kingdom

    2 weeks ago

    The ONE Group Ltd background
    Description
    IT Support Technician
    • NetworksUnique opportunity for an IT support technician to join an historic motorsport and events business based at the racetrack in Silverstone.

    No experience required and this could be a first role out of education, alternatively it could suit an existing L1 support specialist looking to kick on and further specialise in Infrastructure/Networking technologies.

    The business provides great training and this role offers the chance to gain exposure to networking technologies such as
    • Wi Fi, DNS, Vlans, Firewalls, Routing and Switching and to progress into a Network Engineer role long term.
    Role/Responsibilities1st line IT support to users ensuring timely resolution in line with SLAConfiguration/provisioning of Networking equipmentSetting up of Wi Fi Networks Provide excellent customer serviceInbound service request diagnosis and resolution Desktop issues affecting users, workstations, applications and file storageSet up new PCs & laptopsFix hardware faults and install upgrades to hardware

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