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    Underwriting Support Assistants - London, United Kingdom - Pro Insurance Solutions Ltd

    Pro Insurance Solutions Ltd
    Pro Insurance Solutions Ltd London, United Kingdom

    6 days ago

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    Description

    The Vacancy

    Underwriting Support Assistant

    The vacancy

    Pro are recruiting for Underwriting Support Assistants to join our growing team. This role will be working on a hybrid approach, with time split between home and our London, Gloucester or Liverpool office.

    Responsibilities

    This role will provide support to the Underwriting Support Managers and the Underwriting teams on a day to day basis. Responsibilities include, but not limited to:

    • Submission clearance for new risks
    • Supporting new brokers through the accreditation process
    • Preparation of quote, certificate and policy documentation
    • Managing and following up of any audit requirements
    • Managing the instructions of new surveys and subsequent requirement monitoring
    • Supporting new coverholders through the approval process
    • Coverholder Bordereau chasing and management
    • Ability to understand individual (re)insurance contract details such as notification requirements, security requirements, reinstatements, cancellation notices, etc. in order to provide reporting and management oversight.
    • Ensure timeliness and accuracy of security requirements (LOCs (Letters of Credit) and Funds withheld) in support of the underwriting business.
    • Understand underwriting support processes and systems and extract / manipulate submission related data from broker portals. Act as treaty statement liaison and monitor dual signature requirements
    • Ensure all risk recording instructions are quality checked adopting 'Right First Time' prior to issuance to the offshore team and quality measures are reported and acted upon.
    • Identification and transition of tasks from onshore to offshore teams
    • Building and maintain excellent working relationships with the underwriting team ensuring that underwriting management are regularly communicated with and kept updated on appropriate operational issues.
    • Team Workflows - Monitor the various workflow tools and ensure tasks are completed within appropriate timeframes.

    Skills and Experience

    • Experience of relevant (re)insurance industry experience, ideally within Underwriting Community
    • Excellent verbal and written communication skills
    • Able to use discretion in working to resolve process issues that ensure the success of our established global outsourcing models
    • Possess a continuous improvement mindset
    • Ability to work flexibly in order to complete duties of the role, particularly during peak underwriting periods
    • Proven ability to prioritise and organise effectively
    • Proven ability to work with speed and accuracy, particularly under pressure
    • Experience supporting work allocation and working to SLAs/tight deadlines
    • Proven experience of building and maintaining good working relationships
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