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    Acceleration Centre, Financial Crime Unit Production Team Lead - London, United Kingdom - PricewaterhouseCoopers LLP

    PricewaterhouseCoopers LLP
    PricewaterhouseCoopers LLP London, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    Description

    & SummaryA career in our Advisory Acceleration Centre is the natural extension of PwC's leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements.

    Meaningful work you'll be part of

    As a Financial Crime Unit Production Team Lead, you'll be part of a team that helps deliver high quality, client service excellence and operational efficiency. Responsibilities provided by the business:

  • Utilize weekly production targets set weekly and daily production goals for the analysts; manage against targets daily
  • Lead daily stand up meeting, reporting on production and quality targets, identify gaps and approach for resolution
  • Update daily and weekly production and quality metrics on key trackers on client and PwC systems
  • Oversee teams client outreach activities, ensuring team is staying within SLAs and promptly identifying delinquent responses
  • Identify team training, behaviour, process issues and suggest methods for improvement
  • Complete research per assignments communicated via Delivery Lead
  • Address quality review comments and issues as required
  • Maintain trackers and update progress as required
  • Actively work with Delivery Lead to identify delays in production and potential solutions

    • Experiences and skills you'll use to solve ​

  • 4 to 6 years ofwork experience with financial services with AML/ATF KYC and/or investigation
  • Experience with Microsoft Office suite of products (i.e., Word, Excel, Powerpoint,etc.) including an understanding of v-lookup, text, reference and logical information functionality in Excel
  • An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work
  • Technical aptitude for learning new applications and databases (web-based research tools such as World-Check, LexisNexis, etc.)
  • Excellent English written and verbal communication skills, including ability to communicate and manage expectations with engagement teams and clients
  • Demonstrated self-motivation and attention to detail, with a desire to take responsibility for personal growth and development
  • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives

    • Why you'll love PwC

    We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at .

    Your Application to PwC

    We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at and visit to learn more about what your recruitment experience could look like.

    The most connected firm through activity based working

    PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer.

    Education

    Degrees/Field of Study required:Degrees/Field of Study preferred:

    Certifications

    Required Skills

    Optional Skills

    Desired Languages

    Travel Requirements

    Not Specified

    Available for Work Visa Sponsorship?

    No

    Government Clearance Required?

    No

    Job Posting End Date

    At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.To learn more about inclusion and diversity at PwC Canada: . Be a part of The New Equation.Chez PwC Canada, notre atout le plus précieux, c'est notre personnel. Et c'est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l'expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n'est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.Nous tenons à répondre à vos besoins tout au long du processus de demande d'emploi, d'entrevue et d'embauche. Si vous avez besoin de mesures d'adaptation pour être parfaitement à l'aise, faites-le-nous savoir à l'étape de la demande d'emploi.Pour en savoir plus sur l'inclusion et la diversité chez PwC Canada: . Faites partie de La Nouvelle équation.
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