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Manager, Account Executive - Frimley, Surrey, United Kingdom - Black Label Creations
Description
Black Label Creations is a young challenger in the nutrition industry. We're shaking things up by helping ambitious businesses create incredible products and build disruptive brands.There are exciting times ahead at BLC with diverse, brilliant briefs coming at us from all corners of health, wellness and nutrition.
We are a small, but mighty team and we have already established a reputation for delivering a quality of work that sits above our competition.
BLC is growing fast and we're looking for an Account Manager to join our team and help our clients develop disruptive brands and outstanding nutritional products.
Reporting directly to the Account Director, the Account Manager will be responsible for managing a select group of Black Label Creations customer accounts.
In a client facing role, they will be focused on delivering an excellent customer experience through the journey of brand creation & the developing and manufacturing private label nutrition products.
As the key point of contact for the customer, the Account Manager will develop, nurture and grow strong relationships with our customers.
In a primarily commercial role, the account manager will be responsible for quoting customers on their projects, as well as populating and continuously updating the company forecast in order to achieve monthly & annual targets.
Liaising between all departments, New Product Development, Supply Chain & Operations, the account manager will be required to keep the customer up to date with the status of their products from concept to launch, through to the manufacture & delivery of the goods.
The account manager will have a good knowledge of the supplement industry and nutrition. Managing customer accounts as the key point of contact, building and nurturing strong business relationshipsPopulating & updating the company forecast with account sales projects for weekly forecast meetings
Managing customer complaints if any issues arise, always working towards solutions
Proactively seeking opportunities with existing accounts to grow account
Ensuring business T&C's are updated and signed per customer account
3 years + Account Management experience
~ Annual Performance Related Bonus
Private Health Care Aviva
Local Gym Membership (Snap Fitness)
On-site parking
Sick pay
Holiday
Company events
Company pension
Monday to Friday
Work From Home Wednesday
